HR Coordinator

As a member of the HR Central (“HRC”) team, our HR Central Representatives (“HRC Rep”) are an integral partner to the Human Resources function. The HRC Rep serves as the primary contact within a centralized shared service center (and/or support model).

As an HRC Rep, you will apply general HR knowledge and skills to complete a wide range of administrative tasks and are responsible for data administration by entering, maintaining, auditing, and processing sensitive HR data into the HRIS system.  You’ll partner with, Human Resources, Talent Acquisition, Compensation, Payroll and/or Benefits team members on a variety of tasks and special projects.

Responsibilities

As an HRC Rep, you will:

• Utilize case management system to ensure accurate and timely responses to requests and inquiries received from HR within internal service level agreements (“SLA”)
• Use understanding of HR regulations and policies, knowledge database, reference materials, and all resources available to perform basic investigations and to provide resolutions
• Review and enter changes related to the entire employee life cycle such as creating/extending offers to new hires and transfers, changes in salaries/jobs/departments, terminations, and more
• Ensure integrity of all HR data entered in the HRIS system and perform audits to ensure accuracy
• Assist HR Technology with enhancements to the HR systems
• Establish positive relationships throughout HR and with process partners
• Contribute to the creation of solutions to improve and standardize, where possible, the service by identifying, recommending, and supporting opportunities for improvement
• Use functional and technical knowledge to provide end-users with general guidance and informal training as needed
• Assist with creating formal internal training tools and process manuals
• Work on other duties/project work as assigned

Skills

Successful HRC Reps will be:

• Ethical with the ability to remain focused, professional, tactful, and discrete when handling sensitive and/or confidential information
• Adaptive with the ability to be flexible and manage time effectively to meet deadlines in a fast paced and changing environment
• Passionate about high quality data services; data entry accuracy and productivity, maintaining data, and developing better systems and related processes
• Problem-Solvers with excellent attention to detail, strong critical-thinking abilities, and analytical problem-solving skills
• Organized with strong planning and time-management skills to manage multiple priorities 
• Conscientious and take pride and ownership in their work
• Team-players with excellent interpersonal and customer service skills; exhibit patience, be empathetic, and communicative
• Analytical with a desire to find solutions and strong focus on high quality output
• Multi-taskers who are flexible and capable of prioritizing activities to meet goals and deadlines