HR Coordinator | Full-Time | Benchmark International Arena

Oak View Group:

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary:

The HR Coordinator is responsible for supporting the daily operations of the Human Resources department including maintaining employee records, assisting with recruitment and onboarding, processing HR documentation such as personnel action forms (PAFs), and timecard processes, maintaining compliance with company policies and procedures, assisting with employee relations matters, coordinating training and development activities, safety documentation, and ensuring accurate recordkeeping. The HR Coordinator will also assist with HR systems such as ADP and iCIMS, employee data updates.and other HR administrative functions as assigned by the HR leadership team. The HR Coordinator must provide a high level of administrative support, technical proficiency, and operational assistance to ensure the smooth and efficient operation of the Human Resources department. The HR Coordinator will actively support leaders and employees by maintaining accurate HR documentation, assisting with onboarding and orientation processes, coordinating communication between departments, and helping to ensure compliance with company  policies and employment regulations. This role will assist with documenting employee relations matters, supporting disciplinary processes, and maintaining confidentiality when handling sensitive employee information. The HR Coordinator will help foster a positive, respectful, and compliant workplace environment. The employee must maintain excellent attendance and be available to work a variable event-driven schedule including evenings and weekends as needed. Professional presentation, strong organizational skills, attention to detail, outstanding interpersonal skills, self-direction, and strong technical aptitude with HR systems and computer programs are required.

 

This role pays an hourly rate of $19.45 – $24.32

 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

 

This position will remain open until June 26, 2026.

About the Venue:

From 2011-2013, Benchmark International Arena had more than $62 million in improvements that have clearly revolutionized the industry and made it the premier entertainment venue in the state of Florida. With a wide array of venues spread throughout the United States, it can be difficult to find one that distinguishes itself from the others. That is not the case with the renovated Amalie Arena, Florida’s premier entertainment venue and home of the three-time Stanley Cup champion, Tampa Bay Lightning. Boasting unique features like lightning-throwing Tesla coils, the 11,000 square-foot Budweiser Biergarten with incredible views of the city and a massive five-manual, 105-rank digital pipe organ, Amalie Arena consistently ranks among the very best venues in the United States. The best part? This is only the beginning.

Responsibilities:

• Provide daily administrative support to the Human Resources department and venue leadership team.
• Assist with timecard review and payroll preparation through ADP, ensuring accuracy and timely submission.
• Coordinate recruitment activities including job postings, requisitions, interview scheduling, and candidate communication through iCIMS.
• Support onboarding and orientation for new employees, ensuring completion of required documentation and compliance training.
• Maintain employee files and ensure all HR documentation is properly filed and recorded.
• Assist with employee relations matters by documenting conversations, coaching notes, and disciplinary actions in accordance with HR policies.
• Support leadership with interpretation and application of company policies, procedures, and the employee handbook.
• Assist with safety initiatives and compliance programs including incident documentation and reporting.
• Track and maintain HR reports related to staffing, employee changes, and compliance requirements.
• Support internal communication initiatives and team engagement efforts across the venue.
• Provide support to management and frontline staff regarding HR processes, policies, and procedures.
• Assist with additional HR and administrative projects as assigned.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or related field preferred.
• 1-2 years of experience in HR, administrative, or hospitality preferred.
• Strong organizational and time management skills.
• Excellent interpersonal and communication skills.
• Experience with systems such as ADP or iCIMS a plus.

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.