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Commonwealth of Pennsylvania
Harrisburg, Pennsylvania

Human Resource Analyst 5

Hybrid$89,996 - $136,842/yrPosted 1 week ago

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Job details

Location
Harrisburg, Pennsylvania
Work type
Hybrid
Compensation
$89,996 - $136,842/yr
Posted
1 week ago
Apply on
governmentjobs.com

About this role

About the Department

The Human Resource Analyst 5 with the Human Services Human Resource Office, Field Operations plays a vital role in strengthening workforce management across several major facilities. This position supports leaders who rely on clear guidance to navigate complex staffing and labor matters. It offers the chance to make meaningful improvements that help employees succeed in demanding environments. If you want to lead teams and shape effective HR strategies, this role provides that opportunity.

Position Duties

This position leads human resource operations for major Department of Human Services facilities and serves as a strategic advisor on workforce planning, labor relations, and organizational effectiveness. You will have the opportunity to guide human resource (HR) staff, support executive leaders, as well as ensure consistent and fair application of workforce policies. As a Human Resource Analyst 5, you will perform the following duties:

  • Staff Leadership: Direct HR officers by assigning work, reviewing performance, and guiding daily operations
  • Labor Relations: Support facility leadership by addressing contract issues, participating in meetings, and managing grievance activities
  • Employee Relations: Provide counsel on conduct concerns, investigations, workplace issues, and appropriate corrective steps
  • Workforce Planning: Analyze staffing trends and develop strategies for recruitment, retention, and succession needs
  • Organizational Support: Evaluate workforce challenges and recommend improvements that strengthen effectiveness
  • Policy Guidance: Interpret employment policies, collective bargaining agreements, and regulatory requirements for facility staff


Interested in learning more? Additional details regarding this position can be found in the position description.


Work Schedule and Additional Information:

  • Full-time employment
  • Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
  • Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • One year as a Human Resource Analyst 4; Human Resource Director, PHRC; or Human Resource Manager 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
  • Five years of analytical experience that includes four years of professional human resource experience, and a bachelor’s degree; or
  • An equivalent combination of experience and training.


Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. 
  • You must be able to perform essential job functions.


How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position. 
  • All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.


Veterans:

  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.


Telecommunications Relay Service (TRS): 

  • 711 (hearing and speech disabilities or other individuals).


If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.


The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Other Qualifications

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions. 
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    • your score may be lower than deserved.
    • you may be disqualified.
  • You may only apply/test once for this posting.
  • Your results will be provided via email.

Benefits

Learn more about our Total Rewards by watching this short video!


See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*


Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. 

Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* 

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

Supplemental Questions

01
Have you been employed by the Commonwealth of Pennsylvania as a Human Resource Analyst 4 for one or more years full-time?
  • Yes
  • No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
Have you been employed by the Commonwealth of Pennsylvania as a Human Resource Director, PHRC for one or more years full-time?
  • Yes
  • No
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
Have you been employed by the Commonwealth of Pennsylvania as a Human Resource Manager 1 for one or more years full-time?
  • Yes
  • No
06
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
07
How much full-time analytical experience do you possess?
  • 5 years or more
  • 4 but less than 5 years
  • 3 but less than 4 years
  • 2 but less than 3 years
  • 1 but less than 2 years
  • Less than 1 year
  • None
08
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
09
How much full-time professional analytical experience do you possess in human resources?
  • 4 years or more
  • 3 but less than 4 years
  • 2 but less than 3 years
  • 1 but less than 2 years
  • Less than 1 year
  • None
10
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
11
How many semester credits of college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
  • 30 credits or more
  • Less than 30 credits
  • None
12
How many semester credits of graduate level coursework have you completed in human resources; public, business, or hospital administration; labor or industrial relations; industrial engineering; management; any field of psychology (industrial/organizational, assessment, educational, applied, etc.); any field of law (employment, criminal, corporate, etc.); educational or vocational counseling; or other fields closely related to human resources? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
  • 30 credits or more
  • Less than 30 credits
  • None
13
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to our FAQ page.
  • Yes
14
WORK BEHAVIOR 1 – STRATEGIC PLANNING

Collaborates with agencies to identify the needs and objectives of the organization and researches and develops strategies to address short-term and long-terms needs. This includes conducting a needs assessment, gathering available data, analyzing viable solutions and resources, and recommending a strategic course of action that aligns with objectives..

Levels of Performance

Select the Level of Performance that best describes your claim.
  • A. I have experience collaborating with agencies to identify the needs and objectives of the organization and researching and developing strategies to address short-term AND long-term needs.
  • B. I have experience collaborating with agencies to identify the needs and objectives of the organization and researching and developing strategies to address short-term needs.
  • C. I have successfully completed college-level coursework related to project management or strategic planning.
  • D. I have NO experience or coursework related to this work behavior.
15
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
  1. The name(s) of the employer(s) where you gained this experience.
  2. Your experience identifying the needs and objectives of an organization.
  3. Your experience researching and developing strategies – be sure to indicate if they were to address short- and/or long-term needs.
16
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
  1. College/University/Training Source
  2. Course Title
  3. Credits/Clock Hours
17
WORK BEHAVIOR 2 – SUPERVISION

Performs the full range of supervisory duties. This includes planning, organizing, delegating, and reviewing work/projects; establishing priorities and timeframes for completion of work; monitoring time and attendance; approving leave; evaluating employee performance; interviewing and recommending selection of applicants for hire and promotion; and identifying training needs and providing (or arranging) training to staff..

Levels of Performance

Select the Level of Performance that best describes your claim.
  • A. I have experience supervising subordinate supervisory staff. I have interviewed and hired staff, rated work performance, established priorities, identified training needs, and approved leave. This experience includes responsibility for supervisory staff.
  • B. I have experience as a first-level supervisor responsible for non-supervisory staff. I have interviewed and hired staff, rated work performance, established priorities, identified training needs, and approved leave for non-supervisory staff only.
  • C. I have experience as a lead worker which included assigning or reviewing work or providing training.
  • D. I have successfully completed college-level coursework or training related to supervisory development, labor relations, or human resource management, but I do not have at least six months of supervisory or lead work experience in a work setting.
  • E. I have NO experience or education/training related to this work behavior.
18
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
  1. The name(s) of the employer(s) where you gained this experience.
  2. Your duties as a supervisor - specify if you supervised supervisory or non-supervisory staff.
  3. Your duties as a lead worker.
  4. Your specific responsibilities.
19
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
  1. College/University/Training Source
  2. Course Title
  3. Credits/Clock Hours
20
WORK BEHAVIOR 3– REPRESENTATION

Prepares for hearings by researching and analyzing information. [LL1.1] Represents the employer at labor arbitration hearings/cases, labor management meeting with unions state-wide officials, and at state level grievance committees. Testifies on behalf of the agency regarding disciplinary actions and contract interpretation proceedings; and testifies at hearings on behalf of the commonwealth.

Levels of Performance

Select the Level of Performance that best describes your claim.
  • A. I have experience researching and analyzing case information used for hearings. I also represented or testified on behalf of my employer at meetings, hearings, arbitrations, or other legal events.
  • B. I have experience researching and analyzing case information used for hearings but did NOT represent or testify on behalf my employer at meetings, hearings, arbitrations, or other events utilizing the information I prepared.
  • C. I have successfully completed college-level coursework related to effective presentations, statistics, research design and analysis, or data collection.
  • D. I have NO experience or coursework related to this work behavior.
21
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
  1. The name(s) of the employer(s) where you gained this experience.
  2. Your experience researching and analyzing case information on arguments, rebuttals, and summaries.
  3. Your experience representing your employer at meetings, hearings, arbitrations, or other legal events.
22
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
  1. College/University/Training Source
  2. Course Title
  3. Credits/Clock Hours
23
WORK BEHAVIOR 4 – GRIEVANCES

Analyzes grievances submitted by labor organizations. Participates in meetings, interviews, and grievance hearings with labor and management parties in order to evaluate the merits of the grievance based on contractual language and the facts of a particular situation.

Levels of Performance

Select the Level of Performance that best describes your claim.
  • A. I have experience as the primary representative during grievance resolution discussions and contributed to reaching an agreement or acceptable outcome through the grievance process.
  • B. I have experience as an active participant or a member of a committee during grievance resolution discussions and contributed to reaching an agreement or acceptable outcome through the grievance process.
  • C. I have successfully completed college-level coursework related to organizational development/behavior or human resources.
  • D. I have NO experience or coursework related to this work behavior.
24
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
  1. The name(s) of the employer(s) where you gained this experience.
  2. Your experience serving as a primary representative during grievance resolution discussions.
  3. Your experience serving as an active participant or a member of a committee during grievance resolution discussions.
  4. Your experience contributing to reaching an agreement or acceptable outcome through the grievance process.
25
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
  1. College/University/Training Source
  2. Course Title
  3. Credits/Clock Hours

Required Question

Agency Information

EmployerCommonwealth of PennsylvaniaAddress 613 North Street

Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov
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About Commonwealth of Pennsylvania

Commonwealth of Pennsylvania
Harrisburg, Pennsylvania
WebsiteLinkedIn