HUMAN RESOURCES ADMIN ASSISTANT (Bilingual English/ Spanish)

Position Overview:

The HR Administrative Assistant provides administrative support to the Human Resources function.   This position is responsible for all front desk receptionist duties as well as daily HR related responsibilities to include: record keeping, file maintenance, answering basic employee or applicant questions, including filtering of issues/questions to the appropriate HR professional. All duties are to be performed within the guidelines of Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations.

Essential Job Functions:

• Provides administrative support to the Human Resources Department (answering phones, greeting walk-ins, filing of documents created through their role/task, mail, purchase requests, and clerical functions).
• Back-up to Employment/HRIS Specialist for the creation of applicant accounts/username and passwords, certifying applications and submitting completed electronic applications via Slots Link.
• Back-up to Employment/HRIS specialist for processing Gaming, Non-Gaming, G2 and Key Licenses as well as status follow-up to resolve any problems that may arise.
• Answers phones using appropriate customer service skills.
• Greets guests, employees, and applicants with a welcoming, helpful attitude, every person, every interaction.
• Learns and provides responses for basic employee and/or applicant questions, or directs to appropriate HR professional for higher level issues and inquiries.
• Provides guidance to applicants with on-line employment and license application systems.
• Assists with preparing material for new hire orientations.
• Provides data entry for employee changes, transfers, terminations, etc.
• Back-up to the HRIS Specialist for new hire data entry.
• Maintains office supplies and puts through requests as needed using on-line purchasing system.
• Provides support for special events and facility programs.
• Promotes positive guest, employee and public relations at all times.
• Meets attendance guidelines and adheres to regulatory, departmental and company policies.
• NHO Paperwork to be sorted and then filed. PAF and benefit information to Benefit Specialist.
• Auto Data to be added to Infinium after orientation, and document filed.
• Send weekly emailed Termination Report to field.
• Collect, copy, log and shred all terminated ID’s in binder.
• Prepare and coordinate for Human Resource Audits when applicable.
• Performs other duties and special projects as assigned by the EDHR and/or HR Manager.