Human Resources Assistant
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About this role
About the Department
The following information is provided for you to use as a reference and as a planning tool. Human Resources is unable to schedule make-up examinations. Applicants considered to be the most qualified will be invited to continue in the testing process.
The Human Resources Department reserves the right to revise the testing process to best meet the needs of the City. The City of Modesto is an equal opportunity employer. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion.
Position Duties
Essential and other important responsibilities and duties may include, but are not limited to, the following:
Essential Functions:
Provide clerical and administrative duties in support of all human resources policies and programs including recruitment and selection, personnel actions and position control, classification and compensation, benefits administration, employee and labor relations, and related areas.
Review, compare, and interpret City policy to develop best practices; contact other municipalities and district to obtain best practices.
Compose complex and sensitive correspondence, reports, forms, policies, and specialized documents.
Proofread and check typed and other materials for accuracy, completeness, and compliance with federal, state, and local policies and regulations.
Perform a variety of support duties to assist management staff in complex policy and program development and implementation.
Research, analyze, and interpret regulatory requirements to ensure the City’s operations are compliant.
Provide information to the public or to City staff that requires the use of judgment in the application of policies, rules, or procedures.
Respond to requests for information from employees, vendors, and outside agencies; within established guidelines, release information or refer to appropriate staff.
Provide support on confidential personnel matters with sensitivity to issues and personnel involved; maintain confidential records and conversations.
Prepare, receive, and process a variety of personnel related forms including new hire, personnel change, benefits, enrollment, and related forms.
Establish, organize, and maintain complex departmental filing systems.
Attend to a variety of office administrative details, including ordering supplies, arranging for the repair of equipment, transmitting information, and keeping reference materials current.
May serve as receptionist, receiving, screening and directing callers, and making appointments.
Provide lead direction, training, and work review to other staff; set priorities and assign and monitor task completion to ensure coordination and completion of work.
Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
Observe and maintain a safe working environment in compliance with established safety programs and procedures.
Marginal Functions:
Perform related duties as assigned.
Minimum Qualifications
Knowledge of:
Basic operations, services, and activities of a human resources department.
Principles and procedures of record keeping.
Practices, methods, and procedures utilized in recruitment and selection.
Methods and techniques used to conduct research and statistical analysis.
Pertinent federal, state, and local laws, codes, rules, and regulations.
English usage, spelling, grammar, and punctuation.
Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
Ability to:
Perform a variety of clerical and administrative duties in support of human resources programs.
Organize, prioritize, and coordinate work activities.
Read and apply rules, policies, and procedures.
Make arithmetical calculations with speed and accuracy.
Use initiative and sound judgment within established guidelines.
Determine eligibility for specific leave types, including FMLA, CFRA, and PDL.
Prepare and process various personnel action documents related to new employees, resignations, retirement, termination, and dismissals.
Collect, organize, and evaluate data to develop logical conclusions.
Work with sensitive matters and maintain confidentiality.
Develop and recommend policies and procedures related to assigned operations.
Identify, develop, and implement procedures to minimize risk.
Type or perform word processing at a speed necessary for successful job performance.
Respond to organizational and employee matters, concerns, and needs in a courteous manner.
Establish and maintain effective working relationships with those contacted in the course of work.
Communicate clearly and concisely, both orally and in writing
Operate office equipment including computers and supporting word processing, spreadsheets, and database applications.
Experience and Training Guidelines
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way would be:
Experience:
One year of journey level clerical or administrative support experience. Experience in human resources is desirable.
Training:
High School diploma or GED equivalency. Specialized training in human resources, business administration, or a related field is desirable.
License or Certificate:
Depending upon assignment, a valid California driver’s license may be required.Other Qualifications
Mobility: frequent use of keyboard; frequent sitting for long periods of time; occasional bending or squatting. Lifting: frequently up to 10 pounds; occasionally up to 25 pounds. Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision. Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Hearing/Talking: frequent hearing and talking, in person and on the phone. Emotional/Psychological: frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone. Environmental: frequent exposure to noise.
WORKING CONDITIONS
Work is performed in a typical temperature-controlled office environment subject to typical office noise and environment. Some positions may be assigned to remote locations. Positions may require occasional overtime or weekend work and travel is rare.