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Jollibee Support Center
West Covina, California

Human Resources Assistant

Onsite$46,946 - $52,208/yrPosted todayLinkedIn
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About this role

JOB SUMMARY

The Human Resources Assistant provides administrative and operational support to the Human Resources department. This role is responsible for maintaining employee records, employee movements and ensuring compliance with company policies and applicable labor laws.


ESSENTIAL FUNCTIONS
  • Maintain and update employee files (electronic and paper)
  • Ensure data accuracy in HRIS systems (e.g., SAP, HARRI, ADP or equivalent)
  • Process employee status changes (hires, transfers, promotions, terminations
  • Generate HR reports and dashboards as needed
  • Support benefits enrollment, changes, and employee inquiries
  • Coordinate with payroll and benefits
  • Assist in audits (I-9, personnel files, wage and hour compliance)
  • Maintain confidentiality of employee information
  • Support implementation of HR policies and procedures
  • Serve as first point of contact for employee HR inquiries
  • Support employee engagement programs and company events
  • Assist in preparing and distribution of HR correspondence, memos, and reports
  • Schedule HR meetings and HR events
  • Support special HR projects and initiatives 
NON-ESSENTIAL FUNCTIONS

  • Assist in preparing periodic HR dashboard and other reports that maybe required by management.

  • Perform other assignments from time to time as directed by management.
  • Perform administrative duties as necessary i.e., making copies, filing, etc.
  • Gather and consolidates performance review ratings of assigned business operational unit.
  • Prepare management reports, store reports/requirements.

JOB SPECIFICATIONS
Education and Experience
  • Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred
  • 1-2 years of HR or administrative experience perferred
  • Experience in multi-unit or retail/restaurant environment is a plus
Skills and Essential Traits

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Proficient in Microsoft Office Suite or related software.
  • Excellent organizational skills and attention to detail.
  • Basic understanding of clerical procedures and systems such as recordkeeping and filing.
  • Ability to work independently.
  • Essential Traits (as assessed using HR tool)
  1. Self-Motivated
  2. Balance of Authoritative and Collaborative
  3. Persistent
  4. Analytical and has good judgment
  5. Organized
  6. Adaptable/Flexible
  7. Effective Enforcing
  8. Enlists Cooperation
  9. Effective Communication (oral & in writing) and People Skills
  10. People Oriented
  11. Numerical and Arithmetic Aptitude
  12. Handling Conflict
  13. Pressure Tolerance and Stress Tolerance
  14. Negotiation Skills
  15. Takes Initiative
  16. Innovation/Creativity and Resourcefulness
  17. Quality and Speed of accurate service
  18. Collaborator
  19. Precision/Accuracy & attention to details
  20. Benchmarking, Networking and Research Learning (for market/trend awareness) affecting cost, quality, and availability of assigned items
  • Behavioral Attributes (live the core values of the organization):
  1. Customer Focus
  2. Speed with Excellence
  3. Humility to listen and learn
  4. Spirit of Family and Fun
  5. Integrity
Non-Essential Duties and Responsibilities

  • Perform administrative duties as necessary i.e., making copies, filing, expenses reimbursement, etc.
Other Qualifications
  • Computer Literacy: Must be at least proficient if not achieved mastery in the essential Microsoft 365 Office Applications (Excel, Word, PowerPoint, Outlook, SharePoint, OneDrive, and Teams)

  • Physical Effort/Requirements:  While performing the duties of this job, the employee will:
  1. stand/walk occasionally on the scheduled work shift.
  2. lift, reach, pull, push, grasp and use hands occasionally.
  3. bend and/or squat down occasionally on the scheduled shift.
  4. climb, stoop and/or kneel rarely.
  5. lift up to 50 pounds occasionally.
  6. need to see well enough to differentiate product quality parameters, read/compose email, reports, use the computer and be proactive to customers’ feedback affecting quality of service.
  7. need to speak and hear well enough to give/receive instructions, feedback and communicate with employees, customers, and partners/vendors/suppliers.
  8. be required to work irregular hours or varying work shifts schedules as necessary at work.
  9. be required to visit plants/warehouses

  •  Mental Ability/Requirements:
    • While performing the duties of the job:
      • the employee will be required to perform standardized/adaptive arithmetical computations;
      • practice creativity and innovation.
  • Work Environment: 
    • Work is performed indoors and outdoors in various reasonable weather conditions and varied climates.
    • Tensions and pressures may arise in meeting deadlines and goals. It may range from moderate to heavy (occasionally).

This job description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties, responsibilities may differ from the job description, and that the other duties as assigned, may be part of the job. 

If the position requires a college/university degree, it must have been issued by an educational institution accredited by the United States Department of Education. Any degree issued by educational institution outside the United States must include documentation validating the equivalency of the degree to the same degree in the United States to be considered acceptable for this company’s purposes. 

Reasonable accommodation for people with disabilities may be requested by calling (626) 369- 7118 at least five (5) working days in advance of the scheduled examination/assessment date(s). 

THIS JOB IS FOR IMMEDIATE PLACEMENT.

APPLICANTS MUST BE AUTHORIZED TO WORK IN THE USA.

This Company is an Equal Opportunity Employer.