Human Resources Assistant-Benefits
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About this role
Job Responsibilities
- Processes new hire, job change and mid-year benefit enrollment transactions.
- Responds to RSC service tickets and benefits inbox.
- Works with third party vendors to resolve enrollment concerns.
- Works with payroll to research benefit deduction concerns.
- Reviews and documents the receipt of tuition program eligibility paperwork, responds to employee questions and works alongside supervisor to process pre and post-tax education benefits and scholarship reimbursements.
- Meets with and responds to questions from employees; refers more complex questions to appropriate senior-level HR staff or management.
- Assist with the preparation of communication materials and administration of annual open enrollment.
- Provides back up support for other benefit transaction processing.
- Other duties as assigned
College/Division
Required Application Documents
Employment Category
Additional Details
How To Apply
Wage Band
Required Qualifications
- 1.5 years’ experience in benefits administration, human resources or a related field of study
- Working knowledge of employee benefit plans, regulations, health and welfare plans (medical, pharmacy, dental, vision, life insurance)
- Candidates must be eligible to work in the United States.
Preferred Qualifications
- Bachelor's degree
- Human Resources or Payroll experience
- Higher Education Experience
- Workday or other HRIS application experience
Work Location
Job Summary
This position serves on the benefits team responsible for the daily administration of benefit transactions and the coordinationof processes with third party administrators and internal teams servicing 5,000+staff, faculty, adjuncts and retirees. Benefits include group healthplans, life insurance, flexible spending accounts, education benefits, time off benefits, retirement plan and retiree benefits.
This position is responsible for all activities related to new hire enrollment processing, mid-year qualifying event benefit changes, job change benefit processes, dependent verification, and tuition program processing and processing of ancillary benefits such as adoption reimbursement.This position will assist employees by providing clear, complete and accurate information and is responsible for coordinating and leading new hire informational meetings and assisting with the preparation and administration of annual open enrollment.The Benefits Assistant will issue time-sensitive required notifications and correspondence while maintaining confidentiality of employee/retiree records.