Human Resources Assistant - Temporary
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About this role
About the Opportunity
The Human Resources Assistant supports the University Talent Acquisition Team and business process support across Northeastern hiring activities, including recruitment, onboarding support, and compliance. The HR Assistant interacts with the University’s Human Resources Administration as well as faculty and staff, answering inquiries and directing them to resources.
This is an approximately 6 month fixed term role. The position will be hybrid role with 2 on campus days.
Responsibilities:
Serving as tier 1 support for I-9 related questions via email and ServiceNow including:
a. Assisting Managers of HR Administration/Faculty HR with troubleshooting issues within the I-9 platform including Everify issues
b. Direct I-9 administrators to the correct existing resources in the HR Service Center
c. Initiate I-9 corrections in the Service Center
d. Initiate manual I-9s links upon request
e. Maintain the users of the I-9 Service Center
Liaise with our vendor when defects are identified and track fixes
Supports the Talent Acquisition Partners with scheduling of interviews and phone screens both in-person and via web conference
Performs reference checks on behalf of the university for newly hired staff members
Providing excellent customer service by responding to inquiries from HR Administrators and other university stakeholders such as the Office of Student Employment and Office of General Counsel
Assisting with compliance administrative tasks as needed including review of background check results and I-9 records maintenance
Qualifications:
Effective written, verbal and interpersonal skills
Effective organization, planning and time management to follow through on commitments
Critical thinking: ability to use logic and reasoning to identify and resolve issues as they arise
Ability to perform business transactions with a high degree of accuracy and ability to exercise strong business judgement
Ability to develop and maintain workplace relationships built on collaboration, integrity and discretion
Collaboration & service orientation: ability and willingness to look for ways to help people.
Previous experience within an HR function including HR systems such as Workday and knowledge of processing I-9s is strongly preferred
Position Type
TemporaryAdditional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
This job is for a current or anticipated job vacancy.
Pay Rate:
$25.00 - $35.00/ hour depending on experience