Human Resources Coordinator

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.

The job purpose is to support all functions within the HR Operations teams.  The primary responsibilities include creating, auditing, and maintaining employment files in compliance with regulatory record-keeping and retention requirements and Bank policy, acting as point of contact for intake of information for the department and assisting with day-to-day operations of department.

1. Create employment records in compliance with regulatory record-keeping and retention requirements and Bank policy.
2. Audit and maintain employment records in compliance with regulatory record-keeping and retention requirements and Bank policy. 
3. Extract sensitive/confidential documents from employment files as needed and assist with responses to legal, audit, management, department, or FOIA requests.
4. Maintain compliance with employee labor law poster requirements by reviewing, contacting, and tracking locations that require updates.
5. Manage the HRBP inbox and take appropriate action and communication to resolve inquiries and issues.
6. Complete employment verification requests in an accurate and timely manner.
7. Assist in responding to employee file and data privacy requests in an accurate and timely manner.
8. Collaborate with and provide backup support to the HR Operations team, particularly the HR Generalists and the Employee Relations teams, on a variety of HR-related matters, as needed.
9. Provide general and administrative support to the Benefits and Leave teams.
10. Gain exposure to other areas within the HR department.
11. Perform research, analysis, and reporting to improve existing processes.
12. Participate in employment investigations as necessary.
13. Assist with coordinating onboarding as necessary.
14. Compile personnel data for promotion and transfer reviews.
15. Answer general HR phone line and directs callers as appropriate.
16. Other duties, as assigned.

1. Knowledge of employee record-keeping requirements to ensure regulatory compliance.
2. Ability to maintain confidentiality.
3. Ability to communicate effectively with a variety of audiences, both verbally and in writing.
4. Ability to work well independently and as part of a team.
5. Ability to prioritize and organize work effectively and meet exacting deadlines.
6. Ability to manage multiple priorities and adapt well to change.
7. Ability to demonstrate critical thinking, problem-solving skills, and technical writing skills.
8. Ability to maintain attention to detail, accuracy, and thoroughness in work product.
9. Ability to demonstrate effective customer service skills for both internal and external customers.
10. Skill in using computer and Microsoft Office, including Word, Excel, and Outlook.

1. High school diploma or equivalent, and at least 1 year experience in a Human Resources, legal, or compliance professional work environment, required; OR
2. Bachelor’s degree in Human Resources, Business, or job-related field, required.

Operate customary equipment and technology used in a business environment, with or without accommodation.

Note:   This description is not an exhaustive list of all job functions, duties, skills, and job standards required.  Other job functions, duties, skills, and standards may be added.  Management reserves the right to add or change the job requirements at any time.

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Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.