Human Resources Internship

Since 1927, the Mariner Finance family of companies has provided customers with creative, flexible, and convenient lending options. Headquartered in Baltimore, Mariner Finance operates coast-to-coast with physical locations in over half the states. With a growing number of employees, superior customer service remains the cornerstone of our business, and we pride ourselves in delivering a variety of loans with an enhanced focus on exceptional service. We work with customers to find options that are beneficial to their specific needs, which is why we are recognized by our customers as one of the community’s consumer finance companies of choice.

In this role, you will...

Provide a full range of support to the HR Operations Department with emphasis on projects, including aspects of benefits, compensation, employee relations, HRIS, and payroll, including but not limited to system migrations, audits, and performance management.

Responsibilities and Duties:

• Assist with key HR/Benefits initiatives, including support for the benefits dependent audit, vendor medical website migration, and tracking career conversation follow-ups and performance management goals.
• Help maintain and update benefits-related content to improve employee communication and engagement.
• Support coordination with vendors and internal teams on projects such as 401(k) provider changes and financial wellness programs (e.g., vendor app rollout).
• Provide support for HR programs (e.g. employee well-being initiatives, relocation, lifestyle coaching and counseling programs
• Assist in planning benefits onboarding sessions and orientation materials for new hires.
• Help gather and analyze feedback from the annual benefits survey and other employee engagement efforts.
• Support administrative and compliance-related activities, including preparation for benefits and 401(k) audits.
• Represent HR Ops department in cross-functional projects and partner across the People organization to execute on key business priorities.
• May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service

Required Qualifications:

• Currently pursuing a bachelor’s degree in Human Resources, Business Administration, Communication, English, or a related field.
• Microsoft Office (Excel, PowerPoint, and Word).
• Ability to handle sensitive and confidential information with professionalism.
• Strong problem-solving skills.
• Ability to work independently as well as collaboratively in a team environment.
• Excellent written and verbal communication skills.
• Self-starter with exceptional work ethic, motivation, and desire to learn.
• Superior attention to detail and organizational skills.

Preferred Qualifications:

• Familiarity with HR or Benefit systems.

Hours of Work:

Monday through Friday.

Work hours will depend on the business hours of the time zone serviced.

To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs.

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

EEO:

Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace. 

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.

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