Human Resources Representative

Specific Job Functions:

• Serve as a first point of contact for applicants and employees by answering calls, responding to inquiries, and directing requests appropriately.
• Review and process employment applications, ensuring all required documentation is complete and compliant.
• Coordinate and execute new hire onboarding, including verification of employee data within UKG Recruitment Gateway and UKG Pro.
• Communicate with new hires regarding missing or incomplete documentation and provide clear guidance on next steps.
• Verify, copy, and maintain employment eligibility documentation, including I-9 forms and work authorization records.
• Maintain accurate and organized electronic employee files.
• Track and log daily onboarding activities, including new hires, rehires, and reinstatements.
• Process and monitor background checks and drug screening requirements.
• Update and maintain job postings across recruitment platforms as needed.
• Prepare internal and external correspondence with professionalism and accuracy.
• Ensure strict confidentiality of all employee records and information in accordance with company policies.
• Provide guidance on gaming compliance requirements to applicable employees.
• Serve as a point of contact at the Employee Services window, assisting employees with Human Resources related questions and/or needs.
• Support additional Human Resources functions and special projects as needed to ensure departmental success.
• Perform all duties as deemed necessary for the success of the department.

Qualifications:

• Bilingual (Spanish) required. 
• 1 plus year of Human Resources experience preferred.
• Familiarity with gaming regulations is a plus.
• Strong verbal and written communication skills.
• Highly detail-oriented with strong organizational and time-management skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Excellent customer service skills and professional telephone etiquette.
• Professional appearance and demeanor required.