Human Services Licensing Representative
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Apply to Human Services Licensing Representative at Commonwealth of PennsylvaniaJob details
- Location
- Allegheny County or Fayette County or Greene County or Washington County
- Work type
- Remote
- Compensation
- $60,538 - $92,010/yr
- Posted
- 2 days ago
- Apply on
- governmentjobs.com
About this role
About the Department
Position Duties
This position plays a key role in reviewing and enforcing the rules that protect residents of personal care homes and assisted living residences. As a Human Services Licensing Representative, you will perform the following duties:
- Inspection Duties: Conduct inspections of personal care homes to determine compliance with state laws and regulations
- Complaint Investigations: Investigate complaints and incidents to identify compliance issues and determine needed actions
- Resident Relocation: Assist in relocating residents from noncompliant homes to appropriate living arrangements
- Plan Monitoring: Monitor plans of correction to determine appropriate time frames for administrative fines
- Agency Collaboration: Work with state, local, and private agencies to obtain information related to compliance matters
- Court Testimony: Provide testimony in administrative and court hearings regarding inspection findings
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Full-time employment, 37.5 hours per week
- Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch.
- Travel is required.
- Home Headquartered: This position is home headquartered. Per union agreement signed on June 22, 2018, any vacancy filled within licensing after this date will be home office based. Candidate must reside in or be willing to relocate to the Southwest Region which includes Allegheny, Fayette, Greene, and Washington counties. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
Minimum Qualifications
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Two years of professional experience gathering and analyzing information in a social service or law enforcement program, and a bachelor’s degree; or
- An equivalent combination of experience and training.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must reside in or be willing to relocate to the Southwest Region which includes Allegheny, Fayette, Greene, and Washington counties by the time of hire.
- You must be able to perform essential job functions.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Other Qualifications
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
Benefits
Learn more about our Total Rewards by watching this short video!
See the total value of your benefits package by exploring our benefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
Supplemental Questions
- Yes
- No
- 2 years or more
- 1 year but less than 2 years
- Less than 1 year
- None
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
- 30 Credits or more
- Less than 30 credits
- None
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
- Yes
Conduct inspections of intellectual disability community service provider facilities including physical site conditions, facility operations, staff records, resident records, and written policies and procedures to measure regulation compliance .
Levels of Performance
Select the Level of Performance that best describes your claim.
- A. I have experience conducting inspections of service provider facilities including physical site conditions, facility operations, staff records, resident records, and written policies and procedures to measure regulation compliance in an INTELLECTUAL DISABILITY environment.
- B. I have experience conducting inspections of service provider facilities including physical site conditions, facility operations, staff records, resident records, and written policies and procedures to measure regulation compliance in a HUMAN SERVICES environment.
- C. I have experience conducting inspections of facilities including physical site conditions, facility operations, staff records, individual records, and written policies and procedures to measure regulation compliance in an environment OTHER THAN human services.
- D. I have NO experience related to this work behavior.
- The name of the employer where you gained this experience.
- The type of inspections you performed.
- The actual duties you performed related to conducting inspections.
- Your level of responsibility.
Conduct complaint investigations based on factors such as conditions, care, abuse, neglect, etc. in an intellectual disability environment by interviewing administrators, staff members, residents, and others to obtain information on allegations.
Levels of Performance
Select the Level of Performance that best describes your claim.
- A. I have experience conducting investigations based on factors such as conditions, care, abuse, neglect, etc. in an INTELLECTUAL DISABILITY environment by interviewing administrators, staff members, residents, and others to obtain information on allegations.
- B. I have experience conducting investigations based on factors such as conditions, care, abuse, neglect, etc. in a HUMAN SERVICES environment by interviewing administrators, staff members, residents, and others to obtain information on allegations.
- C. I have experience conducting investigations in an environment OTHER THAN human services by interviewing administrators, staff members, or others to obtain information on allegations.
- D. I have NO experience related to this work behavior.
- The name of the employer where you gained this experience.
- The type of investigation you conducted.
- The actual duties you performed related to conducting investigations.
- Your level of responsibility.
Prepare reports related to regulatory compliance, licensing, facility and operations monitoring, and technical assistance activities.
Levels of Performance
Select the Level of Performance that best describes your claim.
- A. I have experience preparing reports related to regulatory compliance, licensing, facility or operations monitoring, or technical assistance activities.
- B. I have experience preparing reports related to investigations or incidents.
- C. I have experience preparing reports on topics other than listed above.
- D. I have successfully completed college-level coursework related to report writing, communication, or technical writing.
- E. I have NO experience or coursework related to this work behavior.
- The name of the employer where you gained this experience.
- The types of reports you prepared.
- The actual duties you performed related to preparing reports.
- Your level of responsibility.
- College/University
- Course Title
- Credits/Clock Hours
Required Question
Agency Information
EmployerCommonwealth of PennsylvaniaAddress 613 North StreetHarrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov