Idlewild and SoakZone: Human Resources Intern

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. 

The Human Resources Intern is responsible for a variety of tasks that support the daily operations of the HR department.

If you desire the professional opportunity to develop leadership skills, to help lead a team and do it in the most exciting place possible, this is a great opportunity! This position offers students the chance to spend their summer in a fun, demanding, and rewarding environment.

We are currently looking for a:

 

Idlewild and SoakZone: Human Resources Intern

Roles & Responsibilities:

 

Roles & Responsibilities:

· Welcome team members and guests with a smile and positive attitude!

· Professionally and legally represent Idlewild and SoakZone to ensure continued compliance with all federal, state, and local employment laws

· Assist with the hiring of qualified job applicants for open positions; Duties may include, but are not limited to, applicant screening, interviews, onboarding, and conducting new hire orientations

· Lead and complete special projects to improve processes related to HR

· Identify opportunities for program improvement and assist with developing and implementing enhancements to HR processes

· Collaborate with leadership and the department heads open channels of communication between departments

· Prepare orientation packets for new employees

· Assist with processing HR paperwork, employee transactions, and terminations

· Handle employment-related inquiries from applicants, employees, and supervisors

· Assist with data entry into HRIS and Learning systems

· Review and track compliance with work permits for minors

· Assist employees with Workday navigation and password resets

· Assist with the coordination and execution of exciting team member events

· Assist with copying, filing and various other administrative duties

· Assist with timekeeping for assigned departments

· All other duties assigned by leadership

Education & Work Experience:

· Intern candidates must be currently enrolled in a higher education program, majoring in Human Resources, Business Management, Industrial Engineering or related field of study

· Minimum of 1-year of related work experience in HR or Hospitality highly desired.

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

· Must be at least 18 years of age to comply with Pennsylvania Child Labor Laws

· Ability to work flexible schedule, including evenings, weekends, and holidays

· Must have reliable transportation to and from work for your scheduled shift

· Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner

· Ability to portray a positive, professional attitude

· Ability to maintain confidentiality and protect sensitive employee data

· Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests

· Must be proficient in Microsoft Outlook, Excel, Word, and Power Point

· Ability to use office technology and equipment, such as PC, software, and copier

· Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements:

· Ability to remain seated for extended periods of time, while using a computer

· Ability to stand or walk for long periods of time throughout the workday

· Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders

· Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more

Working Conditions:

· This role will be primarily based in an office setting with some interaction with other outdoor park locations

· Some exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions

· Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments

Team member benefits: