Inspections Administration Specialist

DU Family of Companies is a network of fire protection, life safety, and security service companies, protecting people and property across 30+ locations and 11 states. Founded in 1946 in Buffalo, NY, Davis-Ulmer Sprinkler Co. is the foundational division of the DU Family of Companies, providing full-service fire sprinkler, suppression, alarm, and security systems while maintaining a reputation as one of the premier fire protection companies in the Northeast. At the DU Family of Companies, powered by APi Group, we combine the strength of a leading life safety network with the responsiveness and relationships of a local partner. Living our motto, "we protect what you value most," Davis-Ulmer offers a challenging and rewarding work environment for those passionate about keeping communities safe.

Due to continued growth, we are looking to add an Inspections Administration Specialist to our Corning, NY team. In this role, you will support the day-to-day operations of the Inspections Department, partnering with inspectors and the Service Department to keep reports, billing, and customer records accurate and on track. Success in this role requires strong organizational skills, exceptional attention to detail, a customer-focused mindset, and the ability to adapt to evolving systems and processes.

Key Responsibilities:

• Run orders and reports from the database to support inspection workflows.
• Maintain positive customer relationships and respond to general inquiries in a timely, professional manner.
• Work daily with inspectors and, when necessary, the Service Department to coordinate activities and follow up on outstanding items.
• Submit reports as required to local code enforcement agencies and water authorities.
• Maintain accurate customer and system information within company databases.
• Manage the invoicing and report spreadsheet to ensure proper billing and verification of completed reports.
• Assist in obtaining information needed for each job, including PO numbers, tax-exempt forms, insurance certificates, and certified payroll information.
• Scan and upload documents to the online document storage system for the entire department, including invoices, purchase orders, contracts, and other customer-specific records.
• Adapt to and learn newly implemented operating systems as the department evolves.
• Perform other duties as assigned.

Qualifications:

• High School Diploma or GED required; Associate's Degree preferred.
• One to two years of experience in office administration.
• Strong computer skills.
• Exceptional accuracy and attention to detail.
• Good verbal communication and customer service skills.
• Ability to be flexible and handle scheduling changes.
• Knowledge of fire protection systems is a plus.
• Valid driver's license required.

Physical Demands & Work Environment:

• Office environment with moderate noise levels.
• Mostly sedentary role with the need to move about the office to copy, scan, fax, and file.
• Consistent use of phone and computer throughout the workday.

The wage for this role starts at $20.00 per hour, based on experience and qualifications.

At the DU Family of Companies, we believe that empowering and investing in our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.

Why Choose DU Family of Companies?

• Competitive Compensation: We offer competitive pay rates for experienced professionals, ensuring your skills are recognized and rewarded appropriately.
• Comprehensive Benefits Package: Enjoy an industry-leading benefits package that includes medical, dental, vision, and additional perks, ensuring your health and well-being are taken care of.
• Strength of the Family: The Davis-Ulmer Family of Companies, with over 30 locations across the East Coast and Midwest, epitomizes the strength of a team-first mindset. Embracing a culture of collaboration, we unite to share knowledge, resources, and best practices across our network of branches. This collective approach strengthens us as a cohesive group, amplifying our impact far beyond what any individual business unit could achieve alone.
• Backed by APi Group: As a subsidiary of APi Group, a publicly traded, multi-billion-dollar corporation headquartered in Minnesota, we provide the financial stability and support needed for success. Benefit from world-class training and leadership development opportunities, backed by a powerhouse in the Fire Life Safety & Security industry.
• Long-Term Career Relationships: Many of our employees have been with us for 20+ years! We believe in investing in the right people, fostering enduring professional relationships that benefit both individuals and the company alike. Join us and become part of a community where your dedication is recognized and valued for the long term.
• Values Match: We prioritize hiring individuals whose values align with ours. Our commitment to value-driven recruitment is a cornerstone of our People/Talent Development Operating Code.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

DAVIS-ULMER'S ENDURING PURPOSE: "To protect what people value most."

All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.