Intake Coordinator (County ID Program Specialist 1, LG) - Delaware County MH/ID
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Apply to Intake Coordinator (County ID Program Specialist 1, LG) - Delaware County MH/ID at Commonwealth of PennsylvaniaJob details
- Location
- Drexel Hill, Pennsylvania
- Work type
- Hybrid
- Compensation
- $60,186 - $71,505/yr
- Posted
- 1 week ago
- Apply on
- governmentjobs.com
About this role
About the Department
Are you detail oriented, organized, and able to manage databases? Do you possess the technical and analytical ability to interpret policy and directives? If you are, then this is the position for you.
Delaware County Office of Intellectual Disabilities (OID) has an immediate opening for a County ID Program Specialist 1 to serve as an Intake Coordinator. This position plays an important role in helping people understand available services and connect with the supports they need. Our teamwork approach to working with various County and State departments is top notch.
We offer a supportive work environment, an excellent benefit package and opportunities for career advancement. If you are interested in this career opportunity, please apply today!
Position Duties
With our team, you will be an initial point of contact for people seeking information about, or registration for, our programs and services. Success in this role relies on an advanced level of understanding of Autism, Intellectual Disabilities, Developmental Disabilities, and the Delaware County OID system as well as an in-depth knowledge of resources available across the County. An advanced ability to establish working relationships with a variety of persons, which includes knowledge and sensitivity in cultural diversity, is also essential.
In this County Intellectual Disabilities Program Specialist 1 position serving as an Intake Coordinator, you will perform the following duties:
- Conduct Program Intake: Complete a face to face intake meeting for all individuals who have a diagnosis of Autism, ID, and/or Developmental Disability; explain services and eligibility requirements; and help individuals and families obtain documentation
- Determine Eligibility: Analyze information from meetings and documentation, send eligibility determinations to the individual or family in writing, and request additional information when needed
- Coordinate Services: Review and authorize Individual Support Plans as assigned, provide referrals to the Supports Coordination Organization who has been chosen by the individual or family, and follow up or conduct investigations to ensure individuals and families receive the support they need
- Provide Public Guidance: Explain available services, rights and responsibilities, the waiting list system, what to expect upon registration, policies, procedures, and other information
- Support Community Outreach: Conduct and attend trainings, presentations, and open houses for parents and schools to learn about available services and registration requirements
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
- Telework: You may have the opportunity to work from home (telework) part-time. No telework for the first six months of employment. After an employee has completed six months of employment and have regular status, there may be opportunities for hybrid work, per the program offices' hybrid schedule. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Drexel Hill. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
Minimum Qualifications
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Two years of professional experience in the field of intellectual disabilities, and a bachelor's degree; or
- An equivalent combination of experience and training.
Other Requirements:
- PA residency requirement is currently waived for this title.
- You must be able to perform essential job functions.
Legal Requirements:
- You must pass a background investigation.
- This position falls under the provisions of the Child Protective Services Law.
- Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Other Qualifications
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
Benefits
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
Supplemental Questions
- 2 years or more
- 1 but less than 2 years
- Less than 1 year
- None
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
- 60 credits or more
- 30 but less than 60 credit
- Less than 30 credits
- None
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our FAQ page.
- Yes
Implement operational policies, procedures, program objectives, and plans related to developmental disability. Monitor and evaluate programs for the health and safety of individuals, effectiveness, and compliance with federal and state laws, state and county guidelines and regulations, and county contractual agreements.
Levels of Performance
Select the Level of Performance that best describes your claim.
- A. I have experience implementing policies and procedures, and monitoring and evaluating programs for effectiveness and compliance. This is related to DEVELOPMENTAL DISABILITIES programs.
- B. I have experience implementing policies and procedures, and monitoring and evaluating programs for effectiveness and compliance. This is related to HUMAN SERVICES PROGRAMS other than developmental disabilities.
- C. I have experience conducting needs assessments, implementing policies and procedures, or ensuring effectiveness and compliance.
- D. I have NO experience related to this work behavior.
- The name(s) of the employer(s) where you gained this experience.
- The actual duties you performed related to implementing and evaluating.
- The type of program for which you performed these activities.
- Your level of responsibility.
Determine eligibility based on Office of Developmental Programs (ODP) regulations. Recertify program participation for individuals with autism, developmental delays, and children with medical complexities annually. Review Individual Support Plans (ISP) annually for accuracy and to approve needed changes.
Levels of Performance
Select the Level of Performance that best describes your claim.
- A. I have experience determining individuals' eligibility for services related to DEVELOPMENTAL DISABILITIES.
- B. I have experience determining individuals' eligibility for services related to any HUMAN SERVICES PROGRAMS other than developmental disabilities.
- C. I have experience determining individuals' eligibility for services. This is NOT related to human services programs.
- D. I have NO experience related to this work behavior.
- The name(s) of the employer(s) where you gained this experience.
- The actual duties you performed related to determining eligibility.
- The type of services for which you performed these activities.
- Your level of responsibility.
Provide technical assistance related to developmental disability services to providers, individuals and their family members, or other stakeholders. Respond to requests for information or guidance.
Levels of Performance
Select the Level of Performance that best describes your claim.
- A. I have experience providing technical assistance to providers, individuals and their family members, or other stakeholders related to DEVELOPMENTAL DISABILITY services.
- B. I have experience providing technical assistance to providers, individuals and their family members, or other stakeholders related to HUMAN SERVICES PROGRAMS other than developmental disability programs.
- C. I have experience providing technical assistance to a variety of audiences on topics OTHER THAN human services programs.
- D. I have successfully completed college-level coursework related to communications, public speaking, conflict resolution, or interviewing.
- E. I have NO experience or coursework related to this work behavior.
- The name(s) of the employer(s) where you gained this experience.
- The actual duties you performed related to customer service.
- The types of programs/services for which you performed these activities.
- Your level of responsibility.
- College/University
- Course Title
- Credits/Clock Hours
Required Question
Agency Information
EmployerCommonwealth of PennsylvaniaAddress 613 North StreetHarrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov