Intern Systems Engineer (Chicago, IL, US)

The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs.

ROLE DESCRIPTION SUMMARY

SES Commercial Aviation team has an exciting opportunity for a Systems Engineer Intern. You will help us design and develop solutions aimed at providing key features, functionality, and future vision for Commercial Aviation connectivity to deliver an at home internet access experience while sitting on an airplane.  Solutions integrate many individual sub-systems from the users’ connected devices, through the aircraft, across satellites, ground-based teleports, data centers, and to the internet.  Solutions are knit together and defined with various development teams and disciplines, product management, and support organizations. 

The ideal candidate for this role will be a working member of the Commercial Aviation systems engineering team delivering quality technical solutions that address strategic technical and business needs carrying through concept, design, deployment, and field support.

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

• You will investigate new technologies and prove out their applicable use to SES' Commercial Aviation in-flight entertainment and communication (IFEC) systems.
• Define system-level technical requirements for IFEC systems.
• Define sub-system requirements for on-aircraft and ground-based IFEC hardware / servers.
• Design and document high-level architecture for IFEC systems.
• Work with Product Owners to review and refine epic and feature-level business requirements.
• Work with Software Developers to refine feature-level software designs.
• Work with Testers to ensure test cases accurately cover all technical requirements.
• Be the point person resolving issues that appear in the field.

COMPETENCIES

• Ability to understand complex systems comprised of communication, computing, and internet technologies.
• Ability to aggregate, organize, and present complex technical information.
• Analytical skills and ability to think critically.
• Good interpersonal skills and ability to work in an international, multi-site environment.
• Excellent communication skills both verbal and written.

QUALIFICATIONS & EXPERIENCE

• Studying for a Bachelor’s degree in telecommunications, engineering, computer science, or a related major.
• Knowledge of common web / networking protocols (e.g. QUIC, TCP / IP, HTTP Services), RF communication protocols (e.g. 802.11), hardware functional understanding (e.g. compute resources and memory, communication mechanisms such as ethernet and discretes), and software functional understanding (e.g. VMs, Docker containers, software engineering concepts).
• Knowledge and understanding of the following areas would be beneficial:
  • Web service and cloud computing infrastructure.
  • Network infrastructures including routers, gateways, SD-WANs, deep packet inspection systems, load balancers, and firewalls.
  • Wireless communication systems and protocols particularly 802.11 and Satellite (MEO, LEO, GEO).