Investigator 3 (Investigator 2 In-Training)

About the Department

 

This recruitment will remain open until July 4, 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on June 11, 2026. It is in the applicant’s best interest to submit materials as soon as possible. 

Make a Difference: Protect Consumers & Join Our Dynamic Team! 

The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Investigator 3 (Investigator 2 In Training) position. This role is within the Legal Affairs Division and is based out of our Tumwater Office. 

We are an employer of choice! Here’s why: 

• Meaningful work: Ensure a healthy insurance market & protect Washington consumers. 
• Impactful career: Make a daily difference in the lives of countless Washingtonians. 
• Small agency, big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues. 
• Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes. 

About the Position  

Are you an experienced investigator who enjoys solving complex cases and protecting consumers? The Office of the Insurance Commissioner (OIC) is seeking an Investigator 2 In-Training to Investigator 3, or an Investigator 3 to join our Regulatory Investigations Unit within the Legal Affairs Division. 

In this role, you'll investigate complex allegations involving insurance producers, agencies, insurers, Health Care Benefit Managers, and Pharmacy Benefit Managers operating throughout Washington State. Through investigative interviews, evidence analysis, legal research, and case development, you'll help ensure compliance with state insurance laws and protect consumers from unlawful insurance practices. 

The in-training opportunity allows you to grow from a senior investigator role into an expert-level investigator, expanding your expertise in regulatory investigations, enforcement support, and administrative proceedings. If you're passionate about public service, enjoy challenging investigative work, and want to make a meaningful impact, we encourage you to apply. 

This recruitment may be used to establish a qualified pool of candidates for Investigator 2 or 3 vacancies in the next sixty days. 

This is a Washington General Service position. The monthly salary range for this position at the: 

INV3 level is $5,812 - $7,817 monthly  

INV2 level is $4,771 - $6,414 monthly 

Benefits & Perks 

• Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more! 
• Supportive work environment: We value diversity, professional growth, and collaborative atmosphere. 
• Wellness programs: Invest in your well-being with on-site resources and initiatives. 
• Work-life balance: Flexible schedules with telework opportunities. 
• Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good. 
• Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs. 
• Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs. 
• And more! Explore our website for additional benefits: https://www.insurance.wa.gov  

Position Duties

The duties of the position include but are not limited to: 

• Conduct complex regulatory investigations involving potential violations of Washington insurance laws and regulations. 
• Review complaints and allegations, identify applicable legal requirements, and develop investigative strategies. 
• Gather, analyze, and evaluate evidence through interviews, document reviews, and legal research. 
• Conduct interviews with complainants, witnesses, and subjects to obtain relevant facts and evidence. 
• Draft investigative correspondence, document requests, notices of investigation, subpoenas, and witness statements. 
• Analyze complex financial, insurance, and business records to determine compliance with state laws and regulations. 
• Prepare comprehensive investigative reports, findings, and recommendations for enforcement action. 
• Maintain accurate case files, evidence records, and chain-of-custody documentation. 
• Collaborate with attorneys, investigators, and regulatory staff throughout the investigative and enforcement process. 
• Present investigative findings and provide testimony during administrative proceedings when required. 
• Stay current on emerging insurance industry issues, regulatory developments, and investigative best practices. 
• Contribute to special projects, training initiatives, and other agency priorities as assigned.  

Contact Us: For inquiries about this position and its full duties, please contact us at [email protected] and add the requisition number 2026-04650 and the job name to the subject line of your email.  

Minimum Qualifications

Required Qualifications:

At the Investigator 2 level:

• Three years** of professional experience* conducting financial examinations and/or audits of companies, inquiries, or investigations of statutory violations (“experience” is defined below) 

• OR One year as an Investigator 1 with a Washington state governmental agency or equivalent regulatory compliance (i.e., investigations, financialexaminationsand/or audits).

*“Experience” is defined as (a) gathering and analyzing relevant, highly technical data, (b) accurately interpreting and organizing this information, (c) appropriately applying the facts to legal statutes, and (d) preparing detailed reports with conclusions supported by evidence keyed to legal statutes. Such experience may be gained through the following types of work functions:conducting financial examinations and/or audits or investigations of legal violations,review, analysis, and evaluation of insurance contracts or forms for compliance with laws and regulations; investigation and resolution of consumers complaints; professional work experience in areas such as regulatoryexaminations and regulatory compliance; and ability to conduct audit activities, summarize findings, and recommend corrective actions.

                                     AND

• Basic level Microsoft Word and Outlook skills

**A degree with focus in criminal justice, paralegal studies, law or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation, or a foreign equivalent may be substituted forup to two (2) yearsof relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States, candidates must provide a credential evaluation report.

                                              Academic Degree Equivalency Chart

Degree	Years of Relevant Experience Equivalency
Associate’s Degree	2 years of experience
Bachelor’s Degree	4 years of experience
Master’s Degree	5 years of experience

Preferred/Desired Qualifications:

• Investigative experience involving the insurance industry 
• Familiarity with Title 48 RCW and Title 284 WAC. 
• Qualifying investigative experience that was performed within the past three years. 
• Experience in reading, analyzing and interpreting complex agreements and contracts; especially insurance contracts and agreements. 
• Fluent verbal communication skills in Spanish, Korean, Russian, Vietnamese, Mandarin, or Cantonese, with the ability to pass the oral proficiency assessment by the American Council for the Testing of Foreign Languages (ACTFL).

At the Investigator 3 level:

• Five years** of professional experience* conducting financial examinations and/or audits of companies, inquiries, or investigations of statutory violations (“experience” is defined below) OR Two years as an Investigator 2 with a Washington state governmental agency or equivalent regulatory compliance (i.e., investigations, financial examinations and/or audits). 

“Experience” is defined as (a) gathering and analyzing relevant, highly technical data, (b) accurately interpreting and organizing this information, (c) appropriately applying the facts to legal statutes, and (d) preparing detailed reports with conclusions supported by evidence keyed to legal statutes. Such experience may be gained through the following types of work functions:conducting financial examinations and/or audits or investigations of legal violations,review, analysis, and evaluation of insurance contracts or forms for compliance with laws and regulations; investigation and resolution of consumers complaints; professional work experience in areas such as regulatory examinations and regulatory compliance; and ability to conduct audit activities, summarize findings, and recommend corrective actions.

                                 AND

• Basic level Microsoft Word and Outlook skills

                              Academic Degree Equivalency Chart

Degree	Years of Relevant Experience Equivalency
Associate’s Degree	2 years of experience
Bachelor’s Degree	4 years of experience
Master’s Degree	5 years of experience

**A degree with focus in criminal justice, paralegal studies, law or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation, or a foreign equivalent may be substituted for up to four (4) years of relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States, candidates must provide a credential evaluation report.

Preferred/Desired Qualifications:

• Investigative experience involving the insurance industry 
• Familiarity with Title 48 RCW and Title 284 WAC. 
• Qualifying investigative experience that was performed within the past three years. 
• Experience in reading, analyzing and interpreting complex agreements and contracts; especially insurance contracts and agreements. 
• Fluent verbal communication skills in Spanish, Korean, Russian, Vietnamese, Mandarin, or Cantonese, with the ability to pass the oral proficiency assessment by the American Council for the Testing of Foreign Languages (ACTFL).

Ready to join us?

Learn more about the OIC by visiting our website.We encourage you tocheck out our video below andlisten to what our employees have to say about working here! 

Welcome to the OIC

Submit your application today and take the first step towards a rewarding career at the OIC!

Cover Letter: Required

Resume: Required

Other Qualifications

• This position is represented by the Washington Federation of State Employees (WFSE). 

• Wage/salary depends on qualifications or state rules of compensation (if currently a state employee). 
• State law (RCW 48.02.090[5]) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency, you agree to abide by this state law. 
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• If claiming veteran status, please send your DD 214 to [email protected] with INV3_2026-04650 in the subject line. Please do not attach the DD214 to your application materials. Please black out personally identifiable data such as social security numbers.
• The Office of Insurance Commissioner is an equal opportunity employer, does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at [email protected]. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com.   
• If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at (855) 524-5627. 
• Contact us: For inquiries about this position, please contact us at  R[email protected] and add the requisition number 2026-04650 and job name to the subject line of your email.                                                                     

Benefits

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note:  If the position offers benefits which differ from the following, the job posting should include the specific benefits. 

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS).  New employees have the option of two employer contributed retirement programs.  For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP).  This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays 
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday. 

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave 
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. 

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.  

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave 
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

Supplemental Questions

Required Question

Agency Information

EmployerState of WashingtonAddress View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504 Website http://www.careers.wa.gov