Massachusetts Department of Transportation
Boston, Massachusetts
IT Application Business Analyst Developer Internship Summer 2026
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%3Cdiv%3E%3Cp%3E%3Cstrong%3EPosition Summary%3C/strong%3E%3C/p%3E%3C/div%3E%3Cdiv%3E%3Cdiv class=%22WordSection1%22%3E%3Cp class=%22MsoNormal%22 style=%22line-height:115%;margin-bottom:8.0pt;margin-right:0in;margin-top:0in;%22%3EWe are seeking a highly motivated AI Engineering Intern with a passion for artificial intelligence, cloud computing, and data-driven development. You will work alongside our MassDOT Technology division’s AI Engineering team to design, build, and deploy AI/ML applications and data pipelines using AWS services.%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:115%;margin-bottom:8.0pt;margin-right:0in;margin-top:0in;%22%3EThis is an excellent opportunity to gain real-world experience applying machine learning and AI techniques in a cloud-native environment.%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:115%;margin-bottom:8.0pt;margin-right:0in;margin-top:0in;%22%3E%3Cstrong%3EDuties and Responsibilities%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:115%;margin-bottom:8.0pt;margin-right:0in;margin-top:0in;%22%3EAI %26amp; Machine Learning Responsibilities%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3EDevelop and fine-tune large language models (LLMs) and other machine learning models using AWS tools such as Bedrock, SageMaker, Kendra, Lambda, and Deep Learning AMIs.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3EAssist in the design and deployment of AI/ML-powered applications and intelligent automation workflows.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3EParticipate in code reviews, sprint planning, and daily stand-up meetings with cross-functional teams.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3EResearch emerging AI/ML techniques and support experimentation and documentation of findings%3Co:p%3E%3C/o:p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoListParagraph%22 style=%22margin-bottom:.0001pt;margin-right:64.4pt;margin-top:.05pt;mso-list:l0 level1 lfo1;tab-stops:1.25in;text-indent:-.25in;%22%3E%26nbsp;%3C/p%3E%3Cp%3ECross-Functional %26amp; Application Support Responsibilities%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3ECollaborate with stakeholders and application owners to gather and define business and technical requirements.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EAnalyze existing workflows, identify opportunities for automation or improvement, and contribute to gap analyses.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EAssist with the development of project work plans, estimates, deliverables, and documentation.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3ECreate case scenarios and participate in the user acceptance testing (UAT) process.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EDocument support tickets and ensure timely communication with business and IT stakeholders.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3ECoordinate with vendors, internal teams, and leadership to manage system enhancements and troubleshoot issues.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EMaintain clear documentation of current and future state system processes.%3Co:p%3E%3C/o:p%3E%3Co:p%3E%3C/o:p%3E%3Co:p%3E%3C/o:p%3E%3Co:p%3E%3C/o:p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:10.25pt;mso-line-height-rule:exactly;%22%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%3C/div%3E%3Cp%3E%3Cstrong%3EPreferred Qualifications%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EAbility to define, manage and exceed customer expectations.%3C/li%3E%3Cli%3EStrong intellectual curiosity and capacity for professional growth%3C/li%3E%3Cli%3EPerform with a strong sense of urgency.%3C/li%3E%3Cli%3EAttention to detail with the ability to manage multiple priorities.%26nbsp;%3C/li%3E%3Cli%3EHigh level of professionalism and focus on quality.%26nbsp;%3C/li%3E%3Cli%3EFamiliarity with Web and SAAS cloud applications and configuration%3C/li%3E%3Cli%3EProficient with Microsoft Office with strong Word and Excel skills.%3C/li%3E%3Cli%3EExcellent written, verbal, and analytical skills.%3C/li%3E%3Cli%3EAbility to effectively communicate and build consensus across various project stakeholders including, IT management, business customers and other IT colleagues and team members.%3C/li%3E%3C/ul%3E%3Cp%3E%26nbsp;%3C/p%3E%3Cp%3E%3Cstrong%3EPre-Hire Process%3C/strong%3E%3C/p%3E%3Cp%3EUpon a conditional offer of employment, applicants must agree to and successfully satisfy: (i) a comprehensive name-based and fingerprint-based background check of his/her state and federal criminal history records information from all U.S. states, the District of Columbia and certain U.S. Territories and from some foreign nations; (ii) an employment reference check, and (iii) a satisfactory review of his/her driving records to be eligible for this position.%3C/p%3E%3Cp%3E%3Cstrong%3EAbout MassDOT%3C/strong%3E%3C/p%3E%3Cp%3EThe 4,000+ employees of%26nbsp;%3Ca href=%22https://massanf.taleo.net/enterprise/mass.gov/massdot-careers%22%3EMassachusetts Department of Transportation (MassDOT)%3C/a%3E takes great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s culture and career opportunities can be found at %3Ca href=%22https://www.mass.gov/massdot-careers%22%3Emass.gov/massdot-careers%3C/a%3E.%3Cu2:p%3E%3C/u2:p%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp%3E%3Cu3:p%3E%3C/u3:p%3EMassDOT’s divisions include: Highway, Registry of Motor Vehicles, Aeronautics, and Rail %26amp; Transit. Headquarters (Planning %26amp; Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.%3Cu1:p%3E%3C/u1:p%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp%3E%26nbsp;%3C/p%3E%3C/div%3E
%3Cp%3E%3Cstrong%3EMinimum Entrance Requirements%26nbsp;%3C/strong%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3EThis requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.%3C/p%3E%3Cp style=%22font-family:Arial;%22%3ECurrent MassDOT employees should use their internal MassCareers account to apply.%3C/p%3E%3Cp style=%22font-family:Arial;%22%3EAll job applications must be submitted online through MassCareers to be considered.%26nbsp;%3C/p%3E%3Cp style=%22font-family:Arial;%22%3EPlease provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.%3C/p%3E%3Cul%3E%3Cli%3EFor questions regarding the job posting, please email the MassDOT Talent Acquisition Team at [email protected]..%3C/li%3E%3Cli%3EFor general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.%3C/li%3E%3Cli%3EFor a disability‐related reasonable accommodation or alternative application method, call call ADA Coordinator, Lucy Bayard, at 857-274-1935.%3C/li%3E%3C/ul%3E%3Cp%3E%3Cstrong%3EAn Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.%3C/strong%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;mso-margin-top-alt:auto;%22%3E%3Cstrong%3EThe Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. %26nbsp;Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don%27t meet 100% of the job requirements. %26nbsp;We encourage individuals who believe they have the skills necessary to thrive to apply for this role.%26nbsp;%3C/strong%3E%3Cspan style=%22font-family:%27Calibri%27,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%27Times New Roman%27;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E
%3Cp%3E%3Cstrong%3EMinimum Entrance Requirements%26nbsp;%3C/strong%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3EThis requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.%3C/p%3E%3Cp style=%22font-family:Arial;%22%3ECurrent MassDOT employees should use their internal MassCareers account to apply.%3C/p%3E%3Cp style=%22font-family:Arial;%22%3EAll job applications must be submitted online through MassCareers to be considered.%26nbsp;%3C/p%3E%3Cp style=%22font-family:Arial;%22%3EPlease provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.%3C/p%3E%3Cul%3E%3Cli%3EFor questions regarding the job posting, please email the MassDOT Talent Acquisition Team at [email protected]..%3C/li%3E%3Cli%3EFor general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.%3C/li%3E%3Cli%3EFor a disability‐related reasonable accommodation or alternative application method, call call ADA Coordinator, Lucy Bayard, at 857-274-1935.%3C/li%3E%3C/ul%3E%3Cp%3E%3Cstrong%3EAn Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.%3C/strong%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;mso-margin-top-alt:auto;%22%3E%3Cstrong%3EThe Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. %26nbsp;Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don%27t meet 100% of the job requirements. %26nbsp;We encourage individuals who believe they have the skills necessary to thrive to apply for this role.%26nbsp;%3C/strong%3E%3Cspan style=%22font-family:%27Calibri%27,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font:minor-latin;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%27Times New Roman%27;mso-hansi-theme-font:minor-latin;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E