IT Business Analyst

At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon-quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.

This is a hybrid position working from our Legacy West Support Center in Plano, Texas. We are seeking a skilled Business Systems Analyst to join our experienced team. This role encompasses both functional and technical responsibilities and plays a critical part in supporting new business initiatives while ensuring the continued success of existing processes. The ideal candidate will collaborate closely with business leaders, end users, and IT partners to manage and support enterprise applications within our merchandising organization. The Business Systems Analyst should possess a strong blend of business acumen along with functional and technical expertise

Responsibilities

• Participate in business functional group meetings on a regular basis to understand business needs and challenges, and facilitate improvements
• Define, document and implement system configuration changes in enterprise business systems
• Create process/system models, specifications, diagrams, and charts as required for clearly communicating project business requirements
• Write functional specifications and closely work with application development and business teams
• Testing support
• Perform other duties and projects assigned

Knowledge, skills & abilities requirements

• Undergraduate degree or equivalent education and/or work experience

• Up to 1 year of Business Analyst experience. Any experience in these working with merchandising systems, PIM, Vendor Management would be beneficial.

• Understands business analysis concepts, including requirements planning, management, elicitation, communication, documentation and solution validation

• Ability to juggle competing demands and priorities while maintaining strong attention to detail

• Strong customer orientation and commitment to quality

• Retail experience

Preferred Qualifications:

• B.S. Degree in Computer Science, Information Systems, Business or related field

• Knowledge of project management tools and techniques

• Experience leading projects

• Experience working with business partners to get business requirements

• Participation in the creation and implementation of new standards and procedures

• Stibo Data modeling, workbench and business rules, ERP integrations, SFCC

• Proven written and verbal communications skills

• Knowledge of SQL or PL/SQL, Java and relevant tools

Competencies & attributes

• Analytical skills- interpret and report on market and consumer data 

• Aptitude for Innovation - Keeps up with industry trends and knowledge.
• Shows a Bias for Action - Proactively researches and solves issues. 
• Excellent relationship-building across IT and business units and manage internal politics and buy-in.
• Strategic focused w/the ability to operate at all levels of the organization.
• Ability to work with a brief list of assumptions and support Sponsor’s to drive initiatives.
• Willingness to take the first steps to inspire others to follow and deep dive into new domains.
• Optimistic, strategically minded and generally curious about areas impacted by new systems, new processes, and customer behaviors.
• Strong technical aptitude.

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lit, heated, and ventilated.

The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying light items such as papers, files, books, small parts; using a keyboard, driving an automobile, etc. No special physical demands are required to perform the work.

Benefits

We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in-house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!

#LI-Hybrid