IT Business Analyst (TX, Dallas)

Title: IT Business Analyst I

Location: Reports into Dallas, Texas (Remote work position)

About MUFG Investor Services:

MUFG Investor Services is part of Mitsubishi UFJ Financial Group — one of the world’s largest financial institutions.  We provide comprehensive fund administration, reporting, and transaction management services for alternative assets with a focus on Private Equity investments including fund-of-funds, secondary funds, and co-investments.

At MUFG Investor Services, we foster a dynamic and supportive work environment where employees can build long-term careers. We offer competitive compensation, professional development support—including certification reimbursement — flexible work arrangements, and opportunities to give back through community service initiatives.

We celebrate our employees’ successes, believing that empowered individuals drive organizational excellence. If you’re passionate about your work and looking to grow with a purpose-driven team, we’d love to hear from you.

Job Description:

MUFG is seeking an IT Business Analyst I to support dynamic initiatives within its Private Equity business. This is a remote role focused on analyzing financial processes, defining technology requirements, and partnering with agile teams to deliver impactful solutions.

The position involves cross-functional collaboration across business and technology groups. Depending on project needs, responsibilities may span both business analysis and delivery management, offering a unique opportunity to contribute to end-to-end solution delivery.

Essential Functions:

• Translate financial and accounting requirements into actionable software specifications.
• Conduct user interviews to identify process improvement opportunities and document current (“As-Is”) and future (“To-Be”) workflows.
• Troubleshoot issues in eFront FrontInvest and provide backup support for system administration.
• Create and maintain documentation including meeting notes, knowledge articles, and business communications.
• Build strong relationships with internal and external stakeholders to drive positive change.
• Write and manage user stories and backlog items in Team Foundation Server.
• Serve as the Agile Team’s Scrum Master for assigned initiatives.
• Support prioritization decisions and manage execution of prioritized work.
• Collaborate with users to develop and execute test cases during system integration testing.
• Deliver demos of completed enhancements to end users. 
• Work closely with developers to clarify requirements and ensure business needs are met.
• Ensure adherence to SDLC and Change Management processes; conduct internal audits for compliance.
• Act as a flexible team member, taking on overflow or backfill tasks as needed.
• Monitor team performance, generate reports, and lead corrective actions.
• Help remove obstacles that hinder team progress.