[Not translated in selected language]

IT DATA ANALYST INTERN

Job Description Summary

Town Pump Inc., Montana’s best since 1953, is looking for a talented Information Technology Intern in a fast paced and growing Solutions Team environment.  This is an incredible opportunity for the right individual to get their foot in the door of one of Montana’s fastest growing enterprises.  You will be part of a dynamic team responsible for maintaining the day to day operations and maintenance of all Town Pump profit centers throughout the state of Montana. You will have an opportunity to work within all of our support teams including our Help Desk, Infrastructure team and Application support team.  

SKILLS or EXPERIENCE:

• Demonstrated flexibility and eagerness to learn new tools, technologies, and methodologies in a fast-paced, evolving environment.

• Strong analytical mindset with solid problem-solving abilities to interpret data and troubleshoot issues.
• Experience with or the ability to quickly learn and work with a variety of complex and IT system management and support tools.
• Currently pursuing or recently completed a Bachelor’s degree in Data Science, Computer Science, Information Systems, Business Analytics, or a related field.
• Relevant coursework or projects in data analysis, data engineering, or database design (e.g., statistics, data mining, machine learning) are strongly preferred.

• Exposure to Extract, Transform, Load processes and data pipeline development. Ability to support the building and troubleshooting of data flows that integrate data from various sources.

• Skill in gathering and documenting business requirements, understanding business processes, and translating them into data solutions or reports that drive decision-making.
• Basic understanding of data modeling principles, relational databases, and writing SQL queries. Ability to assist in designing and refining data schemas to support application needs.

• Exposure to data analysis tools (such as Excel, SQL, or basic Python/R for data manipulation). Experience creating charts or dashboards using BI tools (e.g., Tableau or Power BI) is a plus.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Must be able to manage multiple projects in a detail oriented manner as assigned by team members and/or leads.
• Act as a liaison between customers, technical escalation teams, and vendors.
• Document procedures, workflows, business requirements, and technical findings to support team knowledge sharing
• Collaborate with cross-functional IT teams to understand how technology supports business operations
• Follow security, compliance, and change management standards while handling systems and data

• Ability to maintain a high level of professionalism and composure and ensure sound decision making in a highly stressful, time sensitive, detail oriented situations.

OTHER DESIRED SKILLS and ABILITIES:

• Interest or basic knowledge in machine learning or AI concepts is beneficial – understanding how well-structured, quality data can improve model training and automate insights will be valuable in this role.
• Familiarity with real-time data streaming or messaging frameworks (e.g., Apache Kafka or similar) and an understanding of how to handle and analyze streaming data.
• Ability to consistently demonstrate the values of urgency, compassion, and empathy in a fast paced environment.

• Willingness to ask questions and seek feedback

EDUCATION and/or EXPERIENCE:

• High School graduate or equivalency is required. 
• Currently enrolled in college and working toward a degree
• One or more years practical work experience is highly desirable.
• Equivalent combination of education and experience.

CERTIFICATES, LICENSES and REGISTRATIONS:

• Valid Driver’s license with acceptable driving record.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit or stand for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer related components.
• Bending, twisting, squatting, kneeling and working in confined spaces.
• Lifting and transporting of moderately heavy objects weighing no more than 50 lbs. unassisted.