IT PROFESSIONAL - APPLICATIONS

About the Department

Applications accepted from: ALL PERSONS Interested 
Division: ENTERPRISE APPLICATION SERVICES 
Reporting Location: 611 Walker St. 
Workdays & Hours: MONDAY – FRIDAY 8:00 AM – 5:00 PM* *Subject to Change 

DESCRIPTION OF DUTIES/ESSENTIALFUNCTIONS

The role is responsible for the administration, maintenance, and performance of the City’s websites and digital platforms. This role oversees both the technical and content related functions of the site, ensuring a secure, accessible, user friendly, and up to date online experience.

• Manage day-to-day website operations, including updates, optimization, and ongoing maintenance.
• Oversee hosting environments, domains, and DNS.
• Ensure website uptime, speed, responsiveness, and compatibility across devices and browsers.
• Coordinate with IT teams for infrastructure, troubleshooting, and upgrades.

• Update and maintain website content, pages, and media assets.
• Support departments or content contributors by reviewing, formatting, and publishing content.
• Ensure consistent branding, tone, and quality across the site.
• Maintain site structure, navigation, menus, and taxonomy.
• Ensure all content meets accessibility and usability standards.

• Implement SEO best practices, metadata, and performance improvements.
• Conduct routine site audits to identify broken links, outdated information, and technical issues.
• Ensure compliance with ADA/WCAG accessibility guidelines, privacy policies, and organizational standards.
• Track and analyze website traffic and user behavior using analytics tools, and report insights to stakeholders.

• Assist in planning and executing website redesigns or major updates.
• Test new features, layouts, and workflows to ensure proper function and usability.

• Assist with training, documentation, and support to staff using the CMS or editing content.
• Manage in coming web-related requests and provide timely problem resolution.

There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature, and air conditioning.

Position Duties

EDUCATION 

LICENSE 

None

Minimum Qualifications

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **

Preference will be given to candidates with the following skillsets:

• At least 3 years of experience in XML, HTML, CSS
• Experience in:
  1. Content Management System (CMS) platform (WordPress, Drupal, etc.).
  2. Adobe products.
  3. Microsoft products (OneDrive, SharePoint, Teams, Forms, etc.).
  4. ITSM ticketing tools such as ServiceNow.

Other Qualifications

SELECTION / SKILLS TESTS REQUIRED

Department may administer a skills assessment test.  

SAFETY IMPACT POSITION NO

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. 

SALARY INFORMATION

Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.   

PAY GRADE: 26

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.  

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832/393-0450). 

If you need special services or accommodations, call (832/393-0450). (TTY 7-1-1) 

If you need login assistance or technical support call 855-524-5627. 

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.   

EEO EQUAL EMPLOYMENT OPPORTUNITY

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.