Texas HHSC, Texas DSHS and Texas DFPS
Austin, Texas
IT Service Delivery & Support Manager (AUSTIN, TX)
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Apply to IT Service Delivery & Support Manager (AUSTIN, TX) at Texas HHSC, Texas DSHS and Texas DFPSJob details
- Location
- Austin, Texas
- Work type
- Onsite
- Compensation
- $61,184 - $80,421/yr
- Posted
- 2 weeks ago
- Apply on
- careers.hhs.texas.gov
About this role
2-3 years supervisory experience leading a contact center/service desk; knowledge of service desk operations, workforce management, quality assurance, ITSM platforms; ITIL v5 and CTCM required or to be obtained within 12 months; bachelor’s in CS/IT preferred.
What you'll do at Texas HHSC, Texas DSHS and Texas DFPS:
- managing staff
- overseeing operations
- coordinating delivery
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