Knowledge Manager

Description

Markon is seeking a Knowledge Manager to support our NRO client from Chantilly, VA.

Responsibilities

• Develop and implement knowledge management strategies, policies, and procedures to optimize the capture, storage, and dissemination of organizational knowledge
• Collaborate with cross-functional teams to identify knowledge gaps and develop solutions to address them
• Leverage data science, AI, and ML techniques to enhance knowledge management practices, including data analysis, predictive modeling, and natural language processing
• Develop and maintain machine learning models to automate knowledge extraction, classification, and retrieval processes
• Oversee the creation, organization, and maintenance of knowledge repositories, databases, and content management systems
• Ensure the accuracy, relevance, and accessibility of knowledge assets for all stakeholders
• Facilitate communication and information exchange between teams, departments, and external partners
• Establish metrics and performance indicators to evaluate the effectiveness of knowledge management initiatives
• Continuously assess and improve knowledge management processes and tools based on feedback and evolving organizational needs

Qualifications

Required:

Entry-Level:

• 0–3 years of experience with a Bachelor’s in Technology, Computer Science, Engineering, Business, or a related field
• OR 7 years of related experience with a High School Diploma/GED
• OR 5 years of related experience with an Associate degree

Intermediate-Level:

• 4–7 years of experience with a Master’s in Technology, Computer Science, Engineering, Business, or a related field
• OR 10 years of related experience with a High School Diploma/GED
• OR 8 years of related experience with an Associate degree
• OR 6 years of related experience with a Bachelor’s degree

Senior-Level:

• 8+ years of experience with a Doctorate in Technology, Computer Science, Engineering, Business, or a related field
• OR 16 years of related experience with a High School Diploma/GED
• OR 14 years of related experience with an Associate degree
• OR 12 years of related experience with a Bachelor’s degree
• OR 10 years of related experience with a Master’s degree

AND

• Active Top Secret/SCI clearance with a Counter-Intelligence Polygraph (Preferrably with this client)
• Experience in knowledge management and tools such as SharePoint, Jira, and Confluence
• Understanding of knowledge management principles and best practices
• Strong analytical and problem-solving abilities
• Effective communication and interpersonal skills
• Knowledge of database management and SQL

Desired:

• Experience with natural language processing (NLP) and text analytics
• Familiarity with knowledge management systems (e.g., SharePoint, Confluence, Jira)
• Certification in knowledge management or related areas
• Ability to work independently and collaboratively in a team environment
• Attention to detail and a commitment to quality
• Certification in knowledge management or related fields

Overview

Eager to join a team where your skills are valued, your growth is nurtured, and your impact is profound? Look no further than Markon, a premier consulting firm deeply dedicated to advancing our nation's most critical missions.

At Markon, we don't just offer jobs – we offer opportunities for personal and professional transformation. Empowering our employees to lead, innovate, and excel, we foster an environment where new ideas are not just welcomed but celebrated. As a perennial Washington Post Top Workplace, we prioritize the well-being and success of our team members, ensuring they can bring their best selves to work.

Headquartered in Falls Church, Virginia, Markon has garnered national recognition for our unwavering dedication to excellence in serving the intelligence community, as well as federal civilian and defense agencies. Our growing reach extends across 17 states, 116 countries, and 5 continents, where our team of dynamic professionals collaborates to deliver unparalleled program and project management services.

Markon values people and the tremendous impact each individual can make – which is why we’re consistently recognized as one of the best places to work in federal government consulting. Here, you can help solve the nation’s most important challenges, surrounded by colleagues who help you grow, advance, and succeed. We are deeply dedicated to what matters – bringing out the best in each other to advance our clients’ missions.

Join us and make a meaningful impact.

Markon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status. This job posting will remain open until the position is filled.