Laboratory Assistant - Peds Specialty Diagnostic Lab

Position Summary Orlando Health Arnold Palmer Hospital for Children Providing compassionate care to the children, teenagers and young adults of Central Florida for more than 30 years, Orlando Health Arnold Palmer Hospital for Children is located on the downtown Orlando campus and includes 156 licensed beds for specialized care for children as well as the Bert Martin’s Champions for Children Emergency Department & Trauma Center, offering trauma care for children as the pediatric site of the Orlando Health ORMC Level One Trauma Center. State-of-the-art pediatric services are provided by a comprehensive staff that includes pediatric subspecialty physicians and a nursing team that is “Magnet” recognized for nursing excellence and high-quality patient care. The hospital also has earned national recognition for 12 consecutive years as a “Best Children’s Hospitals” by U.S. News & World Report and was included, together with Orlando Health ORMC, in the IBM Watson Health 100 Top Hospitals® list for 2021. The Laboratory Assistant III performs blood draws, specimen receiving and processing duties, registers patients, enters orders in the computer system, centrifuge specimens, labels and aliquot samples, delivers to test site, stores samples, slides, blocks, etc. Shift: First/ Pool (PRN) Responsibilities Essential Functions Provides support in the areas of patient registration, third party reimbursement requirements and regulations. Maintains department supplies and customer supply orders. Demonstrates knowledge of specimen collection and handling requirements. Performs all departmental functions and has a thorough knowledge of hospital and laboratory information systems, to include downtime functions, specimen processing, transportation, billing, reference testing and scheduling. Maintains positive customer service relationships at all times and proactively responds to customer service issues. Processes pathology specimens as appropriate. Trains staff as required. Ability to work flexible hours to meet the needs of the department. Excellent interpersonal skills to work cooperatively with all team members and respond to customer phone calls. Assist in maintaining and cleaning of laboratory equipment, i.e., refrigerators, centrifuges. Follows the established policies and procedures to meet regulatory and accrediting agency requirements. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Responsible for maintaining an active role in the laboratory Quality Improvement Program. Maximizes productivity, customer satisfaction and profitability. Documents specimen quality issues. Adheres to infection control and safety practices and keeps a clean and organized work area. Maintains confidentiality of patient record, hospital and departmental matters at all times. Performs filing of reports and requisitions. Assists with charting and report distribution via telephone, fax, or as appropriate. Reads and understands a Physician's laboratory test order. Schedules Pathologists, Histotechnicians or Transportation Reps as needed. Assists with bone marrow collection and processing. May perform phlebotomy as necessary (must have approved competency on file before completing). Qualifications Education/Training High School Diploma or GED equivalency Licensure/Certification None. Experience Two (2) years of laboratory experience or patient care experience. Current student seeking higher educational degree or certification in a science field, such as nursing, medical technology, pre-med, or related clinical field may be substituted for up to two years of the required experience.