Lead Barista - Starbucks

• Assists assistant manager in hiring new team members.
• Coaches new hires through their learning.
• Follows and direct others to follow store policies and procedures for operational flow at each station.
• Ensures all company policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner.
• Organizes work throughout store in a manner that facilitates efficient customer service and profitable operation.
• Follows health, safety and sanitation guidelines for all products.
• Performs and directs others to complete the cleaning and operational tasks in accordance with the store Duty Rosters.
• Follows and directs others to follow standards for merchandising, stocking, rotating and storing all products.
• Places orders and performs special projects to assist with shift operations.
• Assists in store scheduling and adjusts staffing to meet store and business needs.
• Contributes to store goals for increasing sales and improving profit.
• Assists store manager with accounting and banking responsibilities.
• Records and is accountable for store funds while running a shift.
• Ensures all cash handling and cash register functions are performed in an accurate and consistent manner.
• Maintains some accountability for store operations, associate development and financial contribution.
• Ensures the proper types and amounts of materials, supplies and merchandise are ordered and stocked. Effectively communicates new product information to employees.
• Acts as a role model while providing guidance and training to team members on all the performance expectations.
• Ensures team members adhere to the meal and break policies.
• Demonstrates and ensures all Starbucks standards are followed.
• Communicates store and associate concerns to the store manager in an effective manner.
• Successfully completes and implements Advanced Store Training.
• Is certified as an in-store learning coach to facilitate ongoing training of new baristas.
• Trains and develops team members to demonstrate all Starbucks customer service standards, operating standards and Star Skills.
• Responsible for ensuring the training integrity of baristas by coaching Initial Store Training.

• High School graduate or equivalent preferred
• Minimum of 1 year experience as a certified Barista
• Have been certified as a Barista Trainer and have trained Baristas
• Proficient in Starbucks QASA (Quality Assurance Assessment)
• Literate and fluent in English
• Excellent communication and guest service skills
• Good math and money handling skills
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.  Adheres to all regulatory, company and department policies and procedures

ADDITIONAL REQUIREMENTS 

• Ability to lift, carry and/or push objects weighing up to 50 lbs.
• Ability to grasp, hold, reach, bend, push-pull, use a step stool, have hand-eye coordination
• Ability to constantly walk and stand during shift
• Mobility to move quickly and easily throughout the outlet area
• Ability to hear and use visual inspection