Tmobile
Irving, Texas
Lead, Inbound Business Care
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Apply to Lead, Inbound Business Care at TmobileJob details
- Location
- Irving, Texas
- Work type
- Onsite
- Compensation
- $47,507 - $85,696/yr
- Posted
- 1 week ago
- Apply on
- tmobile.wd1.myworkdayjobs.com
About this role
High school diploma/GED; customer service experience preferred (2-4 years); strong decision-making, conflict resolution, and communication skills; Microsoft Office competency; ability to support frontline agents and handle routine escalations.
What you'll do at Tmobile:
- supporting experts
- handling escalations
- reinforcing quality
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