OpenText

Lead Premium Support Specialist - Operations Bridge (52052)

Onsite$86,800 - $130,200/yrPosted Jun 4, 2026

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Job details

Work type
Onsite
Compensation
$86,800 - $130,200/yr
Posted
Jun 4, 2026
Apply on
career17.sapsf.com

About this role

3+ years customer support experience (or equivalent), advanced knowledge of OpenText AI Operations Management (Operations Bridge), troubleshooting and root-cause analysis, Windows/Linux, networking, databases (Oracle/PostgreSQL/Microsoft SQL Server), Docker/Kubernetes, monitoring/observability, strong communication, occasional travel (<10%), and occasional off-hours work.

What you'll do at OpenText:

  • managing incidents
  • troubleshooting issues
  • building relationships

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About OpenText