Lead Surveillance Officer - Harrah's Joliet

• Provide supervision in the supervisor’s absence. 

• Assist the supervisor in the direction of Surveillance Officers in performing their duties and procedures of the company. 

• Assist supervisor in preparation and maintenance of daily paperwork and in training. 

• Provide feedback to the Supervisor for completion appraisal reviews. 

• Communicates with and notifies appropriate management and authority upon the detection and taping of cheating, theft, embezzlement or other illegal activities. 

• Works in liaison with the applicable department managers and state regulators with regards to confidential matters. 

• Work effectively with all departments assuring efficient surveillance support service is provided when needed. 

• Perform all duties of a Surveillance Officer when necessary. 

• Operates all surveillance equipment with a high degree of skill. 

• Performs observations of all departments and applicable job functions to assure compliance with the established laws, regulations, policies, procedures and internal controls. 

• Meets attendance guidelines of the job and adheres to regulatory, departmental and company policies. 

• Must be able to respond calmly in crisis and stressful situations. 

• Must be able to observe and retain specific details of incidents and persons. 

• Must be able to give court testimony when necessary and write detailed reports. 

• Must be able to work overtime or switch shifts on short notice

• High School diploma or equivalent required.
• Must be 21 years of age
• Must possess a positive attitude and demonstrate effective teamwork skills.
• A minimum of one year surveillance experience is required. 
• A thorough working knowledge of all casino operations is required. 
• Must possess excellent customer service, communication, and organizational and writing skills
• Must be punctual, have good work ethics, and be a reliable person with a can-do positive attitude.
• Must be flexible with schedule to work holidays and weekends.

ADDITIONAL REQUIREMENTS:  

• Lifts up to a maximum of 10 lbs. and/or carries objects weighing up to 10 lbs. 

• Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust. 

• Position requires 5% standing, 90% sitting, 5% walking. 

• Requires some bending, kneeling and reaching overhead. 

• Must be able to respond to touch, speech, aural and visual cues. 

• Must be able to work in a fast-paced environment involving constant internal and external customer contact. 

• Must be able to maneuver to all areas of the casino

Compensation & Benefits: 

• $23.00 per hour. 
• Employment Type – Full Time

Shift Details:

• Grave Shift: 10:30 pm - 6:00 am 

Please note that the schedule may vary based on the operational requirements of the business, so flexibility is essential.

Benefits Package: 

• Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being
• Life and Disability Insurance to provide financial security in unexpected situations
• 401(k) retirement plan to help you save for the future.
• Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs
• Education Assistance program to support your professional development and continuous learning
• Exclusive Team Member Discounts as a recognition of your valuable contribution to the team AND MUCH MORE!,