Liquor Store General Manager 1A - Greenville Road, Mercer

THE POSITION

We are seeking an experienced and results-driven Liquor Store General Manager 1A to lead the operations of our Fine Wine & Good Spirits store at Store #4304. 

Why Join Us? At Fine Wine & Good Spirits, you will have the opportunity to manage a dynamic retail environment, gain invaluable experience in retail operations, and grow your career within a supportive, state-owned business. As a General Manager, you will play a pivotal role in driving the success of the store while leading and developing a dedicated team.

DESCRIPTION OF WORK

As the General Manager, you will be responsible for overseeing all aspects of the store's performance, ensuring exceptional customer service, and driving operational success. You will be a key leader, overseeing day-to-day activities, developing a high-performing team, and implementing strategies to exceed sales targets while maintaining a top-tier store environment.

Key Responsibilities:

• Lead, direct, and manage all store operations, ensuring the team consistently delivers excellent customer service and meets business goals.
• Oversee and motivate store staff, ensuring tasks are delegated effectively, work quality is monitored, and employees receive necessary guidance and training.
• Drive sales initiatives, from receiving shipments and stocking inventory to assisting customers with product selection and offering expert recommendations.
• Ensure the store environment remains clean, organized, safe, and welcoming for both customers and staff at all times.
• Manage inventory, monitor stock levels, and ensure proper product placement and display for optimal customer experience.
• Handle cash management, sales reporting, and maintain accurate records in line with company policies and procedures.
• Help ensure compliance with all relevant laws, regulations, and company policies related to alcohol sales.
• Collaborate with the broader management team to develop and implement effective sales and operational strategies.
• Participate in employee training and performance management, ensuring team members are equipped with the skills and knowledge to succeed.
• Foster a positive, team-oriented work environment where staff are engaged, motivated, and aligned with store objectives.
• Safely lift products – occasionally overhead or from a squatting position from the floor – weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection.
• Stand for extended periods of time.
• Oversee staffing schedules, ensuring shifts are appropriately covered and operational needs are met.

If you're ready to take your career to the next level and make a real impact, we encourage you to apply today!

Work Schedule and Additional Information: 

• Free – Secure – Onsite Parking 
• Full-time employment.  
• Work hours will vary, totaling 75 hours biweekly.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

Organizational or Location Restrictions:

• This posting is restricted to current or former Pennsylvania Liquor Control Board employees only (statewide).

QUALIFICATIONS

Minimum Experience and Training Requirements: 

• One year as a Liquor Store Clerk 2; or 
• Two years as a Liquor Store Clerk 1 or an Intermittent Liquor Store Clerk; or 
• One year of lead retail sales work.

Note: Time held in a part-time position will be pro-rated. 1,950 hours will be equivalent to one year of qualified experience, including time served as a part-time Intermittent Liquor Store Clerk. 

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements: 

• You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.

This position issubject to the provisions of a collective bargaining agreement or memorandum of understanding.

You must be eligible for selection in accordance with merit system employment regulations.

Recruitment Methods:

• Applicants must meet one of the following methods to be considered for this vacancy:

1. • Promotion Without Exam
   • Reassignment (Only current civil service employees in the same agency who hold the same or similar job title, with the same maximum salary, within the same occupational group or where there is a logical career movement, will qualify for reassignment.)
   • Voluntary Demotion
   • Reinstatement (Former civil service employees may only be reinstated to the job title from which they resigned. Current civil service employees are not eligible through reinstatement.)

Promotion Without Examination (PWOE):

• Class Restrictions for Promotion Without Examination Only - You must have or have held regular civil service status in one of the following classifications:
  • Intermittent Liquor Store Clerk
  • Liquor Store Clerk 1
  • Liquor Store Clerk 2
• Employees who previously held regular civil service status in the job title of the position being filled are also eligible for promotion without examination.
• The promotion without examination requirements are issued in accordance with merit system employment regulations.  
• Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher. 
• Applicants must have a minimum of one year in the next lower class(es) by the posting closing date with no break in service. 

Reassignment:

• Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher.

How to Apply: 

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position. 
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work.        
• Applicants may use generative AI tools for preparation purposes only.  Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Telecommunications Relay Service (TRS): 

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.  All diverse candidates are encouraged to apply.

Benefits

Learn more about our Total Rewards by watching this short video!

See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. 

Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* 

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

Agency Information

EmployerCommonwealth of PennsylvaniaAddress 613 North Street

Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov