Management Analyst (AUSTIN, TX)

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Management Analyst 
Job Title: Management Analyst IV 
Agency: Health & Human Services Comm 
Department: HHS Provider Finance M/C Admin 
Posting Number: 19426 
Closing Date: 08/12/2026 
Posting Audience: Internal and External 
Occupational Category: Business and Financial Operations 
Salary Range: $5,797.66 - $8,000.00 
Pay Frequency: Monthly
Salary Group: TEXAS-B-25 
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4601 W GUADALUPE ST 
Other Locations:  
MOS Codes: 0510,0570,4502,4505,8016,8840,8852,8862,8870,11A,11Z,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X 
641X,70A,70D,70E,712X,732X,INF,IS,SEI13,SEI15,YN,YNS 
 
 

The Management Analyst for Cost Reporting and Long-Term Services and Supports (LTSS) Finance performs (senior-level) highly advanced professional organizational and policy analysis work for the Texas Health and Human Services Commission (HHSC) Provider Finance Department (PFD). Work involves analyzing organizational processes and procedures related to LTSS cost reporting and financial examinations, LTSS rate methodologies and directed payment programs, and bill analyses and implementation plans related to the Texas Legislative session and agency initiatives. The management analyst will review current processes, and recommend modifications to align to best practices, and prepare policy and procedure documentation to assist management in operating more efficiently and effectively. 

This position will support the Director and Deputy Director of Cost Reporting and LTSS Finance. Work is performed under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Employees at this level may independently perform the most complex professional organizational and policy analysis work required to support the department’s goals and priorities.

ESSENTIAL JOB FUNCTIONS (EJF):

1. Support Cost Reporting and Financial Examinations. Coordinate, plan, and evaluate PFD’s cost reporting and financial examination processes to support PFD’s transition of cost reporting in State of Texas Electronic Provider System (STEPS). Activities include evaluating STEPS processes, documenting the current processes in how internal and external users engage with STEPS, evaluate and make recommendations to improve the cost report collection processes in STEPS in accordance with Government Auditing Standards (as applicable), Texas Administrative Code, Medicare reimbursement principles and agency policies and procedures. Lead the development of change implementation plans associated with approved recommendations. Provides staff training and facilitates stakeholder engagement related to cost reporting, financial examinations, and STEPS. (35%)

1. Support LTSS Finance Policy and Procedure Documentation. Assist teams responsible for LTSS rate setting, cost reporting, calculations and directed payment programs by ensuring policy and procedure documentation meets agency and departmental requirements. Make recommendations to improve process documentation and establish and implement standards across teams. Develop solutions to organizational issues and concerns related to policy and procedure documentation, develop organizational change strategies and plans to support documentation, and/or conduct training for implementation of organizational solutions, strategies, and plans. Provides staff training and facilitates stakeholder engagement as needed (35%)

1. Special Projects and Continuous Improvement. Develops and maintains measurement and tracking tools to report program progress. Researches, analyzes, and evaluates complex issues and initiatives. Analyzes data and resources, evaluates business and management practices, and makes recommendations. Reviews and updates policies and procedures regularly to reflect changing needs and priorities.  Lead efforts to raise awareness and promote the use of available resources. Maintains filing systems and conducts periodic reviews of systems. Maintains master tracking documents tools and guides. Coordinates division responses to requests for information. Participates in agency-wide meetings, workgroups and initiatives to represent the department. (15%)

1. Support Legislative Coordination Efforts. Helps with the legislative coordination work for PFD Cost Reporting and LTSS Finance. Evaluates the processes PFD uses to track legislation and complete agency bill analyses and agency cost estimates and makes recommendations for improvements. Ensures the department responds timely to any legislative requests including bill analyses, cost estimates, request for information or general inquiries.  Reviews and coordinates updates to the Legislative Reports Tracking System for PFD Cost Reporting and LTSS Finance teams. Assists the Deputy Director and Director to ensure legislative implementation plans are completed and implementation dashboards are updated as required. Coordinates legislative requests and assignments for the Cost Reporting and LTSS Finance Teams. Facilitates the bill reading/identification process during legislative session. Facilitates the bill analysis and agency cost estimate process in the Legislative Tracking System. Coordinates within the department and the CFO division on legislative issues as needed. Provides staff training as needed. (10%)

1. Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. (5%)

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Knowledge of:

• Organizational development and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
• Methods and procedures analysis techniques; work simplification methods; forms and records design and control procedures; and statistical analysis.
• Microsoft Word at an advanced level use of HHS accessible templates. (Use of Styles to format documents, Table Styles, HHS Reports tab to create and format reports, page and section breaks to format long documents with different page styles, embedding documents, and able to create accessible documents).
• Microsoft Excel at intermediate level.
• Process improvement or quality assurance systems.
• Financial examination and cost reporting standards, Medicaid and Medicare reimbursement principles, and Government Auditing Standards, preferred.
• Legislative Tracking System (LTS)and Legislative Reports Tracking System (LRTS), preferred.
• Health and human services programs, policies and procedures, preferred. 
• Texas legislative process, preferred.

Skill in:

• Expert level skill in Microsoft Word editing and formatting.
• Strong analytical skills with the ability to collect, analyze, organize, and communicate significant amounts of complex information with attention to detail, accuracy, professionalism and diplomacy.
• Strong critical thinking skills with the ability to evaluate and implement effective alternative solutions.
• Analyzing and interpreting data and creating data visualizations and summaries for an executive audience using Excel, Tableau or similar programs.
• Interpersonal relationships, teamwork and establishing and maintaining effective working relationships with people at various levels of expertise.
• Communicating clearly and concisely, both verbally and in writing with attention detail.
• Use of Microsoft Office Suite products (MS Word, Excel, PowerPoint, Outlook, SharePoint, Visio, and others).

Ability to:

• Analyze and evaluate problems and develop and recommend or present alternative solutions to organizational challenges.
• Collaborate and work well with others with professionalism and diplomacy.
• Exercise initiative, discretion and good judgment.
• Work under limited supervision, exercise independent judgment, set priorities, meet deadlines and adapt to shifting technical and work environmental developments.
• Formulate and implement well thought-out solutions to day-to-day operational issues with minimal supervision.  
• Manage projects and conduct studies effectively and produce quality work within expected deadlines.
• Maintain accurate, detailed and organized documentation of assignments and projects.
• Develop, interpret, or implement policies and procedures.
• Design programs or training for internal and external audiences.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED:

N/A

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.