FirstEnergy Service Company
Akron, Ohio

Manager, Customer Insights

OnsitePosted Apr 30, 2026

Job details

Location
Akron, Ohio
Work type
Onsite
Posted
Apr 30, 2026
Apply on
fa-etjd-saasfaprod1.fa.ocs.oraclecloud.com

About this role

Bachelor’s degree and 7+ years in customer insights/analytics; 3+ years leadership; MBA preferred; strong leadership, analytics, PM, and communication skills; utility experience a plus.

What you'll do at FirstEnergy Service Company:

  • Manage research
  • Develop analytics
  • Build dashboards

Apply to this Manager, Customer Insights role at FirstEnergy Service Company with a tailored resume on ApplyBolt.

About FirstEnergy Service Company

FirstEnergy Service Company
Akron, Ohio