Marriott Springfield Downtown - Safety & Security Officer

Join our Team as a Safety & Security Officer 

As a Safety & Security Officer, you’re more than just a watchful eye — you’re the calm, confident presence that helps guests and staff feel safe and welcome. You’ll be front and center in keeping our hotel secure, monitoring the property, responding swiftly to any issues, and delivering top-tier customer service with every interaction. If you’re ready to protect with purpose and serve with a smile, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Safety Ambassador: Proactively connect with guests and team members to create a secure, welcoming environment where safety and well-being come first.
• Threat Spotter: Stay sharp and observant to identify potential security risks before they become issues.
• Service with Security: Deliver friendly, service-oriented interactions while maintaining a calm and confident presence.
• Protocol Pro: Confidently implement essential security procedures to keep operations smooth and guests protected.
• Solution Seeker: Tackle challenges quickly and effectively with smart, safety-first solutions that reflect our commitment to excellence.

EDUCATION & EXPERIENCE

• High School diploma or equivalent.
• Previous experience in a safety and security role or a related field is preferred but not required.
• Certificate of Completion in Safety and Security Training and/or State Security License, including applicable background checks, per State requirements.
• CPR, First Aid and AED Certification from American Heart Association, Red Cross or HIS.
• AHLA Certified Lodging Security Officer certification completed within 30 days of hire.  

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Conveniently located in downtown Springfield, our inviting hotel is perfectly situated for family vacations, romantic getaways or business travelers. Guests can settle into spacious rooms featuring complimentary Wi-Fi access, Plug-in Panel for streaming media and plush bedding. Travelers will enjoy delicious dining in our Springfield hotel's restaurant or they can have a light meal and drinks in our award-winning sports bar. The classically-designed meeting and event venues within our downtown hotel are ideal for planning corporate gatherings, weddings and other social galas. Our experienced staff, including planning and catering experts, are always on hand to assist. When it's time to relax, guests will enjoy our hotel's setting close to the Basketball Hall of Fame, Six Flags New England, Dr. Seuss Museum and the MassMutual Center.

Application deadline for Colorado positions: