Media Intelligence / Social Listening Analyst (VA, Alexandria)

RiVidium is seeking a Media Intelligence / Social Listening Analyst to support our planned MODES III team supporting Military Community and Family Policy (MC&FP). This role supports Outreach & Engagement Services and helps deliver mission-focused outcomes for service members, families, and related stakeholders. Performs PWS C.5.2.3.5 media intelligence; analyzes sentiment, tracks trends, and generates executive-level engagement reports. This position is contingent upon contract award.

Key Responsibilities

• Monitor social and media channels to identify trends, sentiment, and relevant audience issues.
• Analyze media and social listening data to support strategic communication decisions.
• Prepare reports and recommendations that help improve message timing, reach, and effectiveness.
• Coordinate with outreach and analytics teams to translate findings into action.

Basic Qualifications

• Bachelor?s degree in a relevant discipline or equivalent professional experience.
• Relevant experience aligned to the role and labor category; openings may be filled at Senior (10+ yrs).
• Ability to satisfy applicable Government personnel security requirements for the assigned role and work with sensitive but unclassified information.
• Strong communication, teamwork, and documentation skills in a mission-focused delivery environment.
• Demonstrated ability to produce high-quality digital, visual, written, or user-experience deliverables relevant to the role.

Preferred Qualifications

• Experience supporting public sector, defense, or mission-focused digital communications programs.
• Familiarity with audience analytics, user-centered design, accessibility, and content performance measurement.
• Experience collaborating across content, design, stakeholder engagement, social media, and campaign teams.

Work Setting

This role is expected to support work in the Alexandria, Virginia area, with on-site support at the DoD Mark Center or other customer-approved locations as required. Hybrid support in the Alexandria, Virginia area is expected, with on-site support as required by the customer.