Medical Administrative Assistant - EPA

Cape Fox Endeavor is accepting resumes for a Medical Administrative Assistant. This part-time position is a fully remote role and is essential to the smooth coordination of occupational health services delivered through a national vendor network. The ideal candidate will be a strong communicator, skilled in handling sensitive information, and experienced in supporting both clinical teams and federal employees.

The total hourly pay for this non-exempt position is $45.09. This is comprised of a base hourly rate of $40.00 plus $5.09 per hour Health & Welfare (H&W) for up to 40 hours per week as required by the Service Contract Labor Standards (SCLS) regulations.  This rate represents the company’s good faith and reasonable estimate of possible compensation at the time of posting.  In addition, for eligible positions we offer a variety of benefits including specified holidays, paid sick and vacation leave, and 401K with company match. This job will be posted until filled or withdrawn.

Responsibilities

• Serve as the primary point of contact for EPA employee inquiries via phone and email regarding occupational health services.
• Schedule and coordinate appointments with nursing staff and third-party vendors for services such as physicals, immunizations, and lab work.
• Assist with the secure handling, tracking, and filing of medical records in compliance with the Privacy Act of 1974 and HIPAA.
• Maintain accurate documentation and ensure timely follow-up on all service requests.
• Support all members of the occupational health team, including nurses, program managers, and vendor partners.
• Monitor shared inboxes and communication channels to ensure prompt and professional responses.
• Assist with onboarding and credentialing of new vendors and service providers.
• Contribute to reporting and quality assurance efforts by maintaining logs and tracking service metrics.

Cape Fox Corporation, its subsidiaries, and affiliates provide equal employment opportunities to all persons and prohibit employment decisions on the basis of race, religion, color, creed, national origin, sex, age, disability, political affiliation, protected veteran status, or sexual orientation, or any other characteristic protected by federal, state, or local law. Cape Fox Corporation, its subsidiaries, and affiliates offer preference to Cape Fox Corporation Shareholders, descendants, and other Native Americans pursuant to Public Law 100-241.

• Minimum of 5 years of experience in a healthcare administrative or medical office support role.
• High school diploma or equivalent required; Associate’s degree or certification in medical administration preferred.
• Strong understanding of HIPAA and the Privacy Act of 1974.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and virtual collaboration tools (e.g., Teams, SharePoint).
• Excellent verbal and written communication skills, with a customer service mindset.
• Ability to work independently in a remote environment while managing multiple priorities.
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

Cape Fox Corporation, its subsidiaries, and affiliates provide equal employment opportunities to all persons and prohibit employment decisions on the basis of race, religion, color, creed, national origin, sex, age, disability, political affiliation, protected veteran status, or sexual orientation, or any other characteristic protected by federal, state, or local law. Cape Fox Corporation, its subsidiaries, and affiliates offer preference to Cape Fox Corporation Shareholders, descendants, and other Native Americans pursuant to Public Law 100-241.