Medical Assistant 3 - Radiation Oncology
We tailor your resume to this role and apply for you in seconds.
Apply to Medical Assistant 3 - Radiation Oncology at UCSF Career SiteJob details
- Location
- San Francisco or Berkeley
- Work type
- Onsite
- Compensation
- $71,760 - $89,565/yr
- Posted
- yesterday
- Apply on
- iazuqy.fa.ocs.oraclecloud.com
About this role
Under supervision of the LVN Supervisor, guided by policies and procedures of Radiation Oncology, and in collaboration with the Clinical Nursing Staff, the Hospital Assistant III assists in the delivery of care to patients in Radiation Oncology.
They will perform assigned patient care procedures in support of the care services provided to patients within the practice. They are required to adhere to the Telephone and House Standards as adopted by the department. They work as a team member with other staff and consistently projects a professional, caring and courteous demeanor. The Hospital Assistant III is responsible for the efficient patient flow and provides support to multiple physicians. They communicate with referring physicians’ offices,and serves a liaison for the outside providers. They may be responsible for insurance authorizations and pharmacy refills, as well as complicated treatment authorizations and hospital admission arrangements.
This position performs Medical Assistant duties, is trained to assist with complex medical procedures, and also provides reception desk coverage. Work includes a variety of personal care and nursing related procedures assuring positive care outcomes. Performs assigned patient care and procedure assistance duties in support of the specialty care services provided to patients. The incumbent is required to learn and be able to assist in Radiation Oncology specialty practices. Applies knowledge of sterile processing techniques to help set up and assist complex medical procedures, including but not limited to OR type HDR procedure room for prostate and gynecological patients under sedation and Gamma knife patients. Additional tasks include but are not limited to rooming patients; taking/recording vital signs; documenting medications and other health information; assisting patients; managing supplies; maintaining or cleaning logs/equipment; assisting the nurses as delegated; communicating with patients and other staff. Less common tasks may include working at reception area during breaks, filing, scheduling patients, and a variety of other duties. Work will be done under supervision of the Administrative Nurse, Charge Nurse or other delegate, guided by policies and procedures of the Medical Center, and in collaboration with the Clinical Nursing Staff. The Hospital Assistant III will assist in the delivery of care to patients and families primarily in Radiation Oncology. Scheduling, authorizations, both front and back-end office work is involved in this position. The Hospital Assistant III is required to adhere to the Telephone and House Standards as adopted by the Medical Center. The position requires the ability to work at all UCSF Health Radiation Oncology locations. Scheduled work hours with staggered start times may vary slightly from 7AM to 7PM.
Responsibilities
DUTIES & ESSENTIAL JOB FUNCTIONS
% of time | Essential Function (Yes/No) |
Key Responsibilities (To be completed by Supervisor) |
| Monitors patient flow in and out of the clinic. Obtains patient’s vital signs, height, weight, pain screening, and documentation of chief complaints, and may room the patient. Utilizes ApeX for documentation within the scope of practice of an Medical Assistant | |
| Assists nurses and providers in preparation for exam and/or equipment (i.e. biopsy/PAP) | |
| Assists with procedures as required for the department specialty and determined by the Clinical Manager or Administrative Director | ||
| Performs in basket functions identified as area of responsibility related to patient’s messages, labs, authorizations and other tasks | |
| Acts as chaperone as needed for medical providers. Notifies providers of patient delays and service issues. Advocates for patients by helping facilitate provider punctuality. Communicates provider delays to front office team and assists patients with issues and complaints utilizing conflict management skills. Shares pertinent information and observations with other health team members. | |
| Other duties as assigned such as completing referrals to other providers as ordered by the physician, obtaining authorizations from insurers for medications, and assisting the physician staff in writing and sending out patient communication | |
| Maintains clean, well-stocked exam rooms. Responsible for ordering and maintaining supplies. Maintenance of lab equipment and supply standards as directed by nursing staff or appropriate supervisor. | |
| Perform other related duties as needed | |
| ||
100% | (To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.) |
OTHER FUNCTIONS AND RESPONSIBILITIES
Performs other duties as assigned.
Qualifications
REQUIRED QUALIFICATION
Certification from an approved Medical Assistant program; or equivalent combination of training and experience.
Knowledge and abilities essential to the successful performance of the duties assigned to the position.
Current American Heart Association CPR Certification
Minimum of 6 months of recent experience working in a busy health care environment.
Familiarity with insurance verification and authorizations
Ability to sit at a computer terminal for extended periods of time, with no restrictions for keyboarding.
Strong computer skills, including basic keyboarding skills, and experience and ability to work effectively in Word, Outlook and Excel. Enhanced skills including ability to proficiently learn enhanced features and work in multiple EMR systems such as EPIC/ APeX, Aria and other clinical tools.
Ability to prioritize and work efficiently with multiple forms of patient & provider communication including email, fax and phone system.
Excellent organizational and problem-solving skills.
Excellent verbal skills.
Excellent interpersonal skills
Strong writing skills to include the ability to compose basic office communications.
Ability to deal sensitively and effectively with patients.
Ability to communicate effectively and efficiently with team physicians and referring physicians
Able to meet physical requirements.
REQUIRED LICENSES/CERTIFICATIONS
Current American Heart Association CPR certification
CPT-1 Certification required for Primary Care departments