Medical Assistant II-Riley Primary - Avon

Overview

We're seeking a motivated Medical Assistant who enjoys working as part of a close-knit team and is passionate about providing exceptional pediatric care.

Location: IU Health West Hospital, 1111 N. Ronald Reagan Parkway, Suite C1600, Avon, IN 46123
Schedule: Full-time | Monday-Friday, variable shifts between 7:15 AM-6:00 PM
Occasional Saturday clinic coverage available (7:30 AM-12:00 PM)

Why Join Our Team?

• Collaborative, supportive, family-oriented culture
• Work exclusively with pediatric patients
• No nights or holidays
• Career growth opportunities through the MA Career Ladder
• Opportunity for limited overtime during Saturday clinics

What You'll Do

• Room 20-25 patients daily and prepare them for provider visits
• Complete pre-visit planning and manage patient message pools
• Support a fast-paced clinic environment with patients scheduled every 15-20 minutes
• Assist with both clinical and administrative tasks throughout the day

What We're Looking For

• Certified Medical Assistant (MA II) required
• No prior experience required
• Team-oriented individual who takes initiative
• Strong communication skills and commitment to patient care
• Ability to thrive in a fast-paced environment

What to Expect

• Busy pediatric practice with a strong team atmosphere
• Daily patient interaction and hands-on care
• Supportive coworkers who value trust, teamwork, and collaboration
• Opportunity to make a meaningful impact on children and families

Benefits

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership. 

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.