DEPT OF VETERANS SERVICES

For Veterans and those who care for them.

Arizona State Veterans' Home – Phoenix

4141 North Silvestre Herrera Way

Phoenix, Arizona 85012

Salary: $22.00 - $24.20 (DOE) 

Grade: 19

Closing Date: August 9, 2026

Would you like to be part of an amazing team that helps veterans thrive? At the Arizona Department of Veterans' Services (ADVS), we are committed to serving and honoring veterans, service members, and their families by ensuring that they receive the highest quality services so that they can thrive for a lifetime!

We are looking for an outstanding Medical Records Supervisor. This important position is responsible for the operation of the medical records program of the Arizona State Veterans Home- Tucson.

Your rewards:
• Incomparable Benefits: Our program provides the opportunity to receive a pension and healthcare benefits for a lifetime!
• Meaningful Work: Your dedication will directly enhance the lives of veterans and their family members, providing them with the care and respect that they deserve.
• Professional Growth: You will have the opportunity to engage in continuous learning and improvement through the Arizona Management System (AMS).

Your contribution:
• Outstanding Service: Provide the best assistance to veterans to improve their quality of life
• Continuous Improvement: Participate in facility meetings, training sessions, and the implementation of the Arizona Management System (AMS) to achieve continuous improvement and efficiency
• Team Collaboration: Work with other professionals to improve your knowledge, skills, and abilities

• Conduct a variety of complex and routine audits
• Monitor medical records for completeness and accuracy
• Track all audits for follow- up and report to Department Heads/Administrator
• Verifies Medicare five- day assessment dates, MDS completion, and documentation
• Verifies order of diagnosis in chart
• Analyzes data for quality assurance, risk management, and utilization management
• Compile medical care, diagnosis, and census data for statistical reports
• Supply statistical information as needed by other ASVH departments
• Serve as facility's statistician and official repository for statistical reports
• Code diseases, diagnoses, and treatments using standardized coding systems as approved by AMRA for long-term care facilities
• Function as the facility Custodian of Records
• Verify that all releases of information take place in accordance with applicable laws, policies, and procedures
• Processes all subpoenas
• Interpret rules and regulations in maintenance of medical records and monitors the accuracy of other department documentation
• Perform the work of a Medical Records Specialist as required
• Ensure that Physician credentialing files are complete and monitor for ongoing compliance and monitors for ongoing compliance
• Supervise subordinate staff
• Actively participate in AMS processes such as Huddle Boards, problem- solving, Job Breakdown Sheets, Success Tracking, and Standardized Work

Knowledge of:
• Rules, regulations, policies, procedures of work unit, Veterans Administration, CMS, and State regulatory standards
• Standard medical records practices, procedures and techniques
• Medical and legal terminology
• Current ICD coding and indexing
• Medicare/AHCCCS and other insurance
• HIPPA rules and regulations
• Medical record retention and disposal

Skills in:
• Communication
• Time management
• Problem- solving
• Analysis
• Supervision

Ability to:
• Simultaneously manage multiple projects and adapt to changing priorities
• Train technical and clerical staff
• Compile statistics and prepare comprehensive reports

• Previous medical records experience in a long-term care facility
• Previous supervisory experience

• Requires the ability to obtain and retain a valid AZ DPS Fingerprint Clearance Card

• This position is subject to the vaccination requirements outlined in CMS Interim Final Rule - Medicare and Medicaid Programs; Omnibus COVID-19 Health Care Staff Vaccination (published November 5, 2021) (86 FR 61555)

• Current Negative Tb skin test (Mantoux skin test) within the last 6 months or a written statement from a physician, physician’s assistant or a registered nurse practitioner indicating freedom from tuberculosis, if in the past has had a positive skin test or tuberculosis

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

• Requires the ability to obtain and retain a valid AZ DPS Fingerprint Clearance Card

• This position is subject to the vaccination requirements outlined in CMS Interim Final Rule - Medicare and Medicaid Programs; Omnibus COVID-19 Health Care Staff Vaccination (published November 5, 2021) (86 FR 61555)

• Current Negative Tb skin test (Mantoux skin test) within the last 6 months or a written statement from a physician, physician’s assistant or a registered nurse practitioner indicating freedom from tuberculosis, if in the past has had a positive skin test or tuberculosis

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS).  Please note, enrollment eligibility will become effective after 27 weeks of employment.

If you have any questions please feel free to contact us at [email protected] or (602) 781-7032 for assistance.  The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.