Wright-Patt Credit Union
Beavercreek, Ohio

Member Resolution Specialist

Onsite$54,080 - $62,400/yrPosted 1 week ago

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Job details

Location
Beavercreek, Ohio
Work type
Onsite
Compensation
$54,080 - $62,400/yr
Posted
1 week ago
Apply on
jobs.silkroad.com

About this role

Resolve escalated member inquiries across channels; 2 years customer service experience (1 year WPCU experience preferred); high school diploma; NMLS and MC/MHC (MER C+) certification required; strong communication, problem-solving, and Episys/software proficiency.

What you'll do at Wright-Patt Credit Union:

  • resolving escalations
  • delivering service
  • troubleshooting systems

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About Wright-Patt Credit Union

Wright-Patt Credit Union
Beavercreek, Ohio