MOTOR VEHICLE COMPLIANCE ANALYST 1/2/3

About the Department

The Office of Motor Vehicles (OMV) performs functions of the state relative to the examination and licensing of operators of motor vehicles, the suspension and revocation of such licenses, issuance of vehicle title and registration certificates, license plates for all motor vehicles operated upon the highways of the state, recordation of liens against vehicles, and the collection of sales/use tax and other appropriate fees, all in accordance with applicable laws.

We’re looking for a MCVA 1/2/3 to join our office —a proactive, people-focused team working to attract and support the talent that drives our mission forward. The Recruitment Specialist plays a key role in managing the full recruitment lifecycle—from job postings to candidate selection. This position works closely with the recruiting manager and hiring managers to develop effective strategies for attracting top-tier talent.

This job opportunity is with the La. Dept. of Public Safety/Office of Motor Vehicles and is located in New Orleans, LA. This position is for a Motor Vehicle Compliance Analyst 1/2/3.

Position Duties

Possession of a high school diploma or equivalent.

NECESSARY SPECIAL REQUIREMENT:
May be required to possess a current Louisiana driver's license at the time of appointment.

Minimum Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Other Qualifications

Job Duties:  

• Reviews and processes convictions received by mail and electronically from the Louisiana Supreme Court, along with child support suspensions, student disciplinary suspensions, revenue suspensions, compulsory insurance violation notices, and insurance cancellation error reports.

• Evaluates compliance documents, reinstatement fees, surrendered driver's licenses, license plates, and registrations related to suspensions and revocations. Processes SR-22 certificates of insurance and SR-26 insurance cancellation notices.

• Administers bankruptcy cases by updating customer driving records in accordance with legal directives, ensuring compliance with court-ordered timeframes, and notifying customers of their status and applicable reinstatement requirements.

• Evaluates complex cases involving multiple suspensions, revocations, and compliance requirements. Determines reinstatement eligibility and fees while preparing correspondence outlining the actions necessary to restore driving and registration privileges.

• Authorizes the release of accident security deposits and the cancellation of property bonds in accordance with court regulations.

• Provides accurate information to customers, attorneys, courts, law enforcement agencies, insurance companies, elected officials, and other state agencies regarding suspensions, revocations, reinstatement requirements, applicable laws, and fees.

• Calculates, collects, balances, and accounts for reinstatement and regulatory fees while maintaining accountability for all funds received.

• Processes requests for Official Driving Records, collects required fees, corresponds with customers regarding incomplete requests, and maintains user access to the Louisiana Insurance Verification System (LAIVS).

• Interprets policies, procedures, statutes, and legislative changes affecting operations. Coordinates workflow, distributes assignments, compiles statistical reports, prepares correspondence and certified mail, and processes refund requests through the Automated Refund System, including refunds to customers and insurance companies.

• Performs other related duties as assigned.

Position-Specific Details:

Appointment Type: Probational, Promotional, or Job Appointment

Career Progression: This position may be filled as a Motor Vehicle Compliance Analyst 1, 2, or 3, depending on the qualifications of the selected candidate.

Work Schedule: Work hours are 8:00 AM to 4:30 PM, Monday - Friday.

Compensation: This position is eligible for premium pay of up to $2.00 per hour.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score is required to be considered for this vacancy.  

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

Department of Public Safety
ATTN: Human Resources/ Latedra Drummond
P.O. BOX 66614
Baton Rouge, LA. 70896
Email:[email protected] 

Benefits

Supplemental Questions

Required Question

Agency Information