Caesars Entertainment
Baltimore, Maryland
Multi-Shift Casino Cashier Supervisor
Job details
- Location
- Baltimore, Maryland
- Work type
- Onsite
- Compensation
- $50,000 - $55,000/yr
- Posted
- 2 days ago
- Apply on
- edmn.fa.us2.oraclecloud.com
About this role
The Multi-Shift Casino Cashier Supervisor serves as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation and open communication.
Responsibilities
- Review staffing levels and customer flow and assign work areas to team members.
- Review and approve check-cashing transactions as required.
- Monitor checkout money to determine fill requirements.
- Review close out procedures by cashiers, ensure drawer balances and investigate, and record all variances.
- Investigate equipment or facility problems and notify shift manager.
- Investigate and resolve guest complaints or concerns in accordance with standard procedures.
- Train new team members and update all employees on new procedures or policies.
- Assists the Cashier Shift Manager in performance of duties and assumes full responsibility in their absence.
- Monitors casino cashiering activities on the front line, in the specialty banks, main bank and redemption areas.
- Assists in the preparation and coordination of scheduling casino cashiering team.
- Works specialty bank or front line as the business needs warrants
- Ensure team members are ready to provide exceptional service.
- Serves as a dynamic and energetic leader, while fostering teamwork, team member morale, motivation, and open communication
- Establishes self as highly credible leader with highest levels of integrity and always acts in the best interests of the property and the company.
- Ensures that team members clearly understand and are held accountable for their performance expectations.
- Partners and coordinates with other departments to ensure total guest satisfaction and efficient operations
- Recommends and implements change to improve overall team member and guest satisfaction.
Qualifications
- Must be at least 21 years of age
- 2+ years of cash processing, banking, or casino cage operations
- 2+ years of leadership experience
- Good mathematical and clerical aptitude for accurate record keeping.
- Excellent customer service skills necessary
- $50,000 to $55,000
- Bi-Weekly Pay Dates
- Paid Time Off, 401(k), Medical, Dental, Vision, Life & Disability Insurance