Network Engineer, Global Network Operations

Responsibilities

• Lead incident response efforts for complex network events affecting Meta's global backbone, edge, and data center infrastructure, coordinating with cross-functional engineering teams and vendors to drive rapid root cause analysis and resolution
• Identify and implement network changes to address security vulnerabilities, capacity constraints, and business continuity risks across production routing and switching infrastructure
• Analyze network fault trends, traffic patterns, and infrastructure capacity data to proactively detect systemic issues and prioritize remediation efforts before they impact service reliability
• Develop and refine operational processes, runbooks, and escalation procedures to improve efficiency and consistency across global network operations
• Collaborate with network design and engineering teams to provide operational feedback that informs future network architecture decisions and infrastructure deployments
• Partner with automation and tooling teams to identify opportunities for automated fault detection and remediation, and in some cases directly implement lightweight solutions to reduce manual operational toil
• Maintain accurate and complete operational documentation, including network topology records, change logs, and incident postmortems, to support operational continuity and knowledge sharing
• Communicate clearly and consistently with stakeholders across engineering, infrastructure, and leadership on incident status, operational metrics, and project progress
• Contribute to team-level goal setting by analyzing operational datasets and translating findings into actionable roadmap items that improve network reliability and operational efficiency
• Engage with managed service providers and third-party vendors to direct repair actions, validate performance against service level agreements, and translate operational issues into technical requirements

Minimum Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
• 6+ years of experience operating and troubleshooting large-scale production network infrastructure, including backbone, edge, or data center environments
• 6+ years of hands-on experience with routing and switching protocols including BGP, OSPF, IS-IS, MPLS, and spanning tree in a hyperscale or service provider context
• Experience with network hardware platforms from vendors such as Juniper, Cisco, Arista, or equivalent, including configuration, troubleshooting, and performance analysis
• Experience analyzing network telemetry, traffic flows, and fault data to identify root causes and drive systemic improvements across production infrastructure
• Experience communicating technical findings and operational priorities in writing to both technical peers and non-technical stakeholders, including incident postmortems and project proposals

Preferred Qualifications

• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Familiarity with network automation frameworks and scripting languages such as Python used to streamline repetitive operational tasks or build lightweight tooling
• Experience working within a global Network Operations Center environment, including managing escalations and measuring operational performance against defined service level agreements at scale
• Demonstrated use of AI tools to redesign operational workflows, accelerate root cause analysis, or improve documentation quality with measurable efficiency outcomes
• Experience with optical transport or WDM network infrastructure in a hyperscale data center or backbone context

Compensation

• $135,000/year - $191,000/year; Country: US; Bonus eligible; Equity eligible

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