Night Audit

The Night Auditor is responsible for overseeing hotel operations during the overnight shift. This role combines front desk duties with accounting responsibilities to ensure a smooth transition between business days. The Night Auditor provides exceptional guest service, balances daily financial transactions, and prepares reports for management.

Key Responsibilities:

• Greet, check in, and check out guests in a professional and efficient manner.

• Verify and balance daily room charges, cash, credit card, and other transactions.

• Prepare and distribute daily audit reports to management.

• Monitor hotel safety and security during overnight hours.

• Respond to guest inquiries, complaints, and requests promptly and courteously.

• Reconcile front desk cash drawers and ensure accurate financial records.

• Process reservations, cancellations, and wake-up calls.

• Maintain cleanliness and organization in the lobby and front desk area.

• Assist with any emergency situations or after-hours needs.