Nursing Operations Manager - Emergency Department - Waterford Lakes

Position Summary Position Summary: Nursing Operations Manager Emergency Department WATERFORD LAKES - 11898 Lake Underhill RdOrlando, FL 32825 The Nursing Operations Manager provides leadership & operational oversight for an inpatient direct care unit or units. Accountable for achievement of department and hospital goals in concert with other hospital and medical staff leadership. Orlando Health Emergency Room – Waterford Lakes serves East Orange County residents with expert and compassionate care from board-certified emergency physicians and a team of expertly skilled clinicians. Our 1-story, stand-alone emergency room features 10 patient rooms and provides state-of-the-art services, technologies and care for all members of your family – from infants and children to teens and adults – 24 hours a day, 7 days a week. The stand-alone emergency room also includes a full-service lab, diagnostic imaging to include X-ray, CT scan, and ultrasound, along with respiratory therapy, cardiac monitoring and ambulance bays with ground transportation available to any Orlando Health specialty hospital. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you. Responsibilities Evaluates the environment and makes recommendations to ensure delivery of quality service, optimal patient flow and comfort, safety, and compliance with various standards of care, regulatory/governing bodies (e.g., OSHA, JCAHO), infection control, and risk management. Plans, leads, organizes, directs, & evaluates the delivery of patient care to achieve sustained outcomes. Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes and quality outcomes. Embraces workplace diversity and participates in nursing organizational policy formulation and decision-making. Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care. Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change. Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes. Participates in the planning and implementation of new technologies, procedures, and services to support day-to-day operations. Responsible for management of team members including recruitment, development, mentorship, retention, supervision, evaluation, and productivity. Develops and manages unit/department budget and responds in a cost-effective manner to changing patient and team member requirements. Achieves financial and operational benchmarks by developing capital & operating budgets and monitoring all operational expenses. Assures development, implementation, and evaluation of an evidence-based, quality clinical nursing practice consistent with nursing research, and organizational and national practice standards. Ensures the customer experience is exceptional. Serves as a liaison between team members and nursing administration. Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations. Facilitates and supports team member involvement in professional and organizational activities. Holds self and others accountable to Orlando Health’s mission, vision, and values. Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling. Qualifications Education/Training Graduate of an approved school of nursing with a Bachelor of Science in Nursing (BSN) required. Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in Business or health-related field preferred. Licensure/Certification Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC). Current Basic Life Support (BLS) certification. May require one or more of the following certifications based on the assigned patient population: * Advanced Cardiovascular Life Support (ACLS) * Pediatric Advanced Life Support (PALS) * Neonatal Advanced Life Support (NALS) * Trauma Nurse Core Course (TNCC) National leadership board certification through the American Nurses Credentialing Center (ANCC) or American Organization for Nursing Leadership (AONL) within 2 years. Experience 2 Years as a registered nurse in an acute care setting. required and 1 Year leadership experience required