UPMC Western Maryland Orthopedics
Cumberland, Maryland
Office Assistant I - UPMC Western Maryland Orthopedics
We tailor your resume to this role and apply for you in seconds.
Apply to Office Assistant I - UPMC Western Maryland Orthopedics at UPMC Western Maryland OrthopedicsJob details
- Location
- Cumberland, Maryland
- Work type
- Onsite
- Compensation
- $38,667 - $58,157/yr
- Posted
- 3 weeks ago
- Apply on
- upmcjobs.taleo.net
About this role
Join UPMC Western Maryland Orthopedics as an Office Assistant I and be the welcoming first point of contact for patients and visitors. In this role, you will support daily office operations by scheduling appointments, managing patient information, and ensuring a positive and efficient check-in and check-out experience. Prior office or administrative experience is preferred, and candidates with strong communication skills and attention to detail are encouraged to apply.
This full-time position will work Monday through Friday from 8:00am to 4:30pm. No holidays, evenings or weekends are required.
Title and starting pay rate of this position may vary based on years of experience.
Responsibilities:
Responsibilities:
- Verify necessary information and records in the medical record and computerized scheduling system.
- Schedule, coordinate, and reschedule patient's appointments.
- Relay necessary messages to staff and providers.
- Greet and register patients in a polite, prompt, helpful manner.
- Provide any necessary instructions/directions.
- Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
- Maintain clean, orderly waiting area including beverage area and reading materials.
- Prepare patient charts for upcoming appointments.
- Answer telephone, screens calls, takes messages, and provides information.
- Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
- Complete necessary paperwork such as encounter forms and referrals.
- Use computer system to generate information necessary for billing.
- Answer questions regarding patient appointments and testing.
- Complies with all UPMC Health System policies and procedures.
- Maintain strict confidentiality related to medical records and other data.
- Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.
- High school diploma or GED is required.
- 1 year work experience, preferably in a medical office setting.
- Knowledge of medical terminology preferred.
- Word processing and computer experience preferred.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
Ready to apply?
We tailor your resume to this role and apply for you.