Gainwell Technologies
Texas
Operational Analyst - Verint Workforce Management Configuration (Any city, TX, US, 99999)
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Apply to Operational Analyst - Verint Workforce Management Configuration (Any city, TX, US, 99999) at Gainwell TechnologiesJob details
- Location
- Texas
- Work type
- Remote
- Compensation
- $51,700 - $73,800/yr
- Posted
- 4 weeks ago
- Apply on
- jobs.gainwelltechnologies.com
About this role
Bachelor's degree or equivalent experience; 1–3 years in operations/business/quality/WFO roles; experience configuring Verint or similar CX/WFO platforms; exposure to contact center or back-office environments.
What you'll do at Gainwell Technologies:
- configuring WFM
- testing configuration
- documenting decisions
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