Operations Analyst

Operations Analyst

Req number:

R7466

Employment type:

Full time

Worksite flexibility:

Onsite

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated RHTP Operations Coordinator ready to take us to the next level! If you have experience in program operations coordination, shared services management, and stakeholder communication, and are looking for your next career move, apply now.

Job Description

We are looking for a RHTP Operations Coordinator to support the statewide implementation and operational coordination of the Rural Health Transformation Program (RHTP). This position will be Full-Time (37.5 hours) and Onsite.

Only candidates not requiring sponsorship now or in the future will be considered.

What You’ll Do

Program Operations Support

• Support the RHTP Deputy Director of Operations in monitoring statewide RHTP implementation activities and operational milestones

• Assist in coordinating activities across program teams and shared services functions to support timely program execution

• Maintain situational awareness of implementation progress, operational challenges, and coordination needs

• Support cross-functional coordination efforts to resolve operational and administrative barriers impacting program delivery

Shared Services Coordination

• Assist in coordinating shared services engagement, including:

  • Financial and budget operations

  • Procurement processes

  • Communications support

  • Legal and compliance coordination

  • Data and reporting functions

  • Technology and systems support

• Track requests, deliverables, and timelines associated with shared services partners

• Support coordination meetings and follow-up actions with internal service units

Meeting and Task Management

• Develop meeting agendas in coordination with initiative leadership

• Record and distribute meeting minutes and action items

• Maintain task tracking systems and follow up on deliverables and assigned actions

• Monitor operational deadlines and milestone completion

Financial and Procurement Tracking

• Maintain financial tracking tools supporting initiative budgets and expenditures

• Monitor procurement actions and maintain procurement status tracking logs

• Assist leadership in identifying potential budget or procurement delays or issues requiring attention

Briefings and Reporting

• Develop briefing materials and summary reports for executive and senior leadership

• Prepare status updates, dashboards, and operational summaries

• Support preparation of materials for leadership meetings, stakeholder engagements, and external briefings

Stakeholder Communications

• Coordinate communications among initiative leadership, internal stakeholders, and shared services partners

• Support communication flow between implementation partners and operational leadership

• Assist in drafting internal communications and coordination updates

Administrative and Operational Support

• Maintain program documentation and operational records

• Assist in development and maintenance of operational tracking tools and workflows

• Support process improvement efforts to enhance program coordination and efficiency

What You'll Need

Required:

• Proven experience in program operations coordination and shared services management

• Strong organizational skills with the ability to maintain detailed tracking tools and workflows

• Excellent communication skills to facilitate stakeholder engagement and program coordination

• Ability to work independently and collaboratively in a hybrid environment

Preferred:

• Familiarity with financial tracking systems and procurement processes

• Experience preparing executive briefings and program reporting materials

• Knowledge of process improvement methodologies

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

• Must be able to communicate with customers/team members over the phone and in person

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings

#LI-JH1

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

$22.00 - $25.67 per hour

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.