Operations Lead

Position

At Louis Vuitton we value the uniqueness of every employee, empowering our teams to flourish and thrive. Founded in 1854 by visionary craftsman and malletier Louis Vuitton, the Maison is today present in over 60 countries, counting over 34,500 employees and representing more than 140 nationalities. An iconic presence across multiple product categories, the Maison offers dynamic career paths spanning a multitude of Métiers. Teams share the ambition to explore new horizons, propelled by an innovative spirit, boundless creativity and unparalleled savior-faire.

Louis Vuitton is seeking a high caliber, operationally sound, and commercially minded Operations Lead to join its team in our Coral Gables store. As an Operations Lead, you will be an ambassador of the Brand. You will assist the Operations Manager in leading and mentoring the team. You will proactively encourage the achievement of operational objectives and ensure that the highest level of Client experience is delivered through strong operational support. You will represent the Brand values and demonstrate the Louis Vuitton attitudes towards Clients and team members.

Job responsibilities

As an Operations Lead, you will play a crucial role in enhancing our operational efficiency and team collaboration by:

• Operational Training & Compliance: Supporting comprehensive training on all operational procedures and communication systems, while guiding store teams on company compliance directives.
  
  
• Merchandise & Client Delivery Management: Ensuring the highest standards in preparing and packaging client merchandise and leading all aspects of the client delivery process.
  
  
• Inventory & Back-of-House Oversight: Efficiently handling the entire inventory and shipping/receiving lifecycle, alongside maintaining organization and upkeep of all back-of-house areas.
  
  
• Facility & Systems Support: Assisting with the maintenance of the store facility and acting as a key on-site resource for technological support and troubleshooting.
  
  
• Performance Optimization: Improving business opportunities through efficient sales floor management and facilitating the flow of repairs to achieve aftersales critical metrics.

Profile

In this role, you will embody a critical set of qualities and skills essential for success, including:

• Operational Expertise: Possessing a hands-on, detail-oriented approach to retail operations with a strong foundation in managing complex processes.
  
  
• Dynamic Adaptability: Thriving in fast-paced environments and proactively addressing operational challenges with effective solutions.
  
  
• Collaborative Leadership: Passionate about fostering a positive work culture, encouraging teamwork, and guiding colleagues through best practices.
  
  
• Organizational Acumen: Demonstrating exceptional skills in maintaining an efficient, clean, secure, and organized operational environment.
  
  
• Problem-Solving Skills: Adept at troubleshooting issues and providing essential technological support to ensure seamless day-to-day functions.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.

The appointed candidate will be offered an hourly rate in the range of USD $30-$38 plus the opportunity for a bonus, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions - *pending hours worked.