Organizational Readiness Program Lead, Group Benefits Underwriting

As the Organization Readiness Program Lead, you will execute on and support the Group Benefits Underwriting Transformation strategy. You will collaborate closely with the Underwriting Transformation team and cross-functional Group Benefits partners as required.

You are responsible for guiding change management for key, underwriting initiatives – including coordinating communication strategies, influencing adoption and change resiliency, enabling training and resource development, and developing change champions. This role is critical in ensuring business readiness for various initiatives, enabling the development of key resources, awareness, and adoption across impacted teams. Supporting transparent communication, program monitoring, and collaboration with stakeholders and business partners to drive accountability are key deliverables.

You Will

• Engage colleagues and stakeholders to create detailed action plans, enabling the execution of initiatives and change adoption​
• Establish organization readiness for Underwriting-wide projects across teams  by driving the development of consistent messaging and communication, training and IMS documentation
• Influence change adoption and foster culture of resiliency and growth mindsets
• Leverage data insights to create narratives on the performance of initiatives, opportunities and risks.​
• Support the implementation and integration of values and supporting behaviors to drive desired culture transformation.​
• Support the creation of presentations appropriate for the Underwriting organization and talking points for various partners.​
• Proactively identify best practices and support business teams through capability development and maturity.​
• Ability to work autonomously and organize your work so the business can achieve high quality, repeatable, consistent results.​
• Establish and maintain long standing, trusted relationships with stakeholders and business partners.​
• Effectively remove blockers and mitigate risks, maximizing team productivity and ensuring delivery.​
• Communicate people, process, and technology innovations across Underwriting and business stakeholder.
• Hold teams and individuals accountable for timelines and deliverables.​

You Have

• Bachelor’s degree or equivalent work experience ​
• 5+ years of experience in Group Benefits, preferred
• Can work in a highly ambiguous and fast-paced environment.
• Team player with proven ability to foster and manage working relationships within a matrixed environment with a positive attitude
• Self-starter, highly motivated, strategic thinker who can lead independent stakeholder conversations and provide thought leadership.​
• Can drive portfolio-aligned business results across Business and technology disciplines ​
• Strong, proven communications, collaboration, and consensus building skills, along with active listening skills​
• Ability to adjust communication style and content to different levels and audiences.​
• Highly organized and energetic with an entrepreneurial mindset. ​
• Communicates a clear, vivid, inspiring, and relevant description or picture of project benefits/value to the customer.​ Strong ability to influence and “tell the story.”
• Strong business acumen and ability to gain familiarity with a broad range of business processes
• Able to effectively interact with various levels of an organization, including both technical and non-technical business areas
• The ability to aggregate and interpret external and internal business strategies and solutions and recommend customized solutions/best practices.​
• Previous experience with change management preferred​

The work arrangement for this role will be hybrid (3+ days per week in a Guardian office). Preferred locations include Boston, MA; Bethlehem, PA; and New York, NY.  We will consider remote candidates if experience is aligned. 

Salary Range:

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.

Visa Sponsorship

Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.

Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment

As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.

Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to [email protected], making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via [email protected].

Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here. 

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.