Patient Service Coordinator (Medical Assistant/Front Office Role)

%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:black;font-family:%26quot;Open Sans%26quot;;font-size:9.75pt;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0pt 0px 9pt;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3EDo you love working with patients and want to broaden your experience in the front office? If so, our%26nbsp;Patient Service Coordinator%26nbsp;role could be the perfect fit for you! This position works Monday through Friday 8:00 am - 4:30 pm and will float between our Monroeville, West Mifflin, McKeesport, and Mercy offices. You will be eligible for a float differential and mileage reimbursement for your travel.%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:black;font-family:%26quot;Open Sans%26quot;;font-size:9.75pt;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0pt 0px 9pt;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cstrong%3EWhat You’ll Do:%3C/strong%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:black;font-family:%26quot;Open Sans%26quot;;font-size:9.75pt;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0pt 0px 9pt;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3EIn this dual role, you’ll combine your clinical expertise with front-office responsibilities to keep our practice running smoothly and deliver an exceptional patient experience.%3C/p%3E%3Cul style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);direction:ltr;font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0in 0px;orphans:2;padding:revert;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;unicode-bidi:embed;white-space:normal;widows:2;word-spacing:0px;%22 type=%22disc%22%3E%3Cli style=%22color:black;line-height:1.25;margin-bottom:0px;margin-top:0px;vertical-align:middle;%22%3E%3Cstrong%3EFront Office Excellence:%3C/strong%3E%26nbsp;Greet and register patients, schedule appointments, verify insurance, and collect co-pays—all while providing outstanding customer service.%3C/li%3E%3Cli style=%22color:black;line-height:1.25;margin-bottom:0px;margin-top:0px;vertical-align:middle;%22%3E%3Cp style=%22margin:0px 0px 12px;%22%3E%3Cstrong%3EClinical Support:%3C/strong%3E%26nbsp;Assist providers and clinical staff with patient care, including taking vital signs, performing phlebotomy, rooming and triaging patients, stocking supplies, and maintaining clean, organized spaces.%3C/p%3E%3Cp style=%22margin:0px 0px 12px;%22%3E%26nbsp;%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:black;font-family:%26quot;Open Sans%26quot;;font-size:9.75pt;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0pt 0px 9pt;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cstrong%3EWhy You’ll Love This Opportunity:%3C/strong%3E%3C/p%3E%3Cul style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);direction:ltr;font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0in 0px;orphans:2;padding:revert;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;unicode-bidi:embed;white-space:normal;widows:2;word-spacing:0px;%22 type=%22disc%22%3E%3Cli style=%22color:black;line-height:1.25;margin-bottom:0px;margin-top:0px;vertical-align:middle;%22%3EExpand your skill set and learn new aspects of the healthcare industry while continuing to use your patient care expertise. On-the-job training is provided!%3C/li%3E%3Cli style=%22color:black;line-height:1.25;margin-bottom:0px;margin-top:0px;vertical-align:middle;%22%3EWork in a%3Cstrong%3E%26nbsp;fast-paced, friendly, and supportive environment%3C/strong%3E%26nbsp;where your contributions truly make a difference.%3C/li%3E%3Cli style=%22color:black;line-height:1.25;margin-bottom:9pt;margin-top:0pt;vertical-align:middle;%22%3EEnjoy%26nbsp;work-life balance%26nbsp;with%26nbsp;daylight hours, Monday through Friday—%3Cstrong%3Eno evenings, weekends, or holidays!%3C/strong%3E%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:black;font-family:%26quot;Open Sans%26quot;;font-size:9.75pt;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0pt 0px 9pt;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3EIf you’re passionate about patient care and eager to grow your career,%26nbsp;%3Cstrong%3Eapply today and join a team that’s changing lives every day!%3C/strong%3E%3Cbr%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3EResponsibilities:%3C/strong%3E%3Cbr%3E%26nbsp;%3C/p%3E%3Cul%3E%3Cli%3ECompletes vital signs, specimen testing and EKGs as needed.%3C/li%3E%3Cli%3EOrganizes daily schedule of patients, greet patients and assigns rooms.%3C/li%3E%3Cli%3EOrders supplies for unit as necessary.%3C/li%3E%3Cli%3EMaintains competency requirements.%3C/li%3E%3Cli%3ECoordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.%3C/li%3E%3Cli%3EGreets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork.%3C/li%3E%3Cli%3EParticipate in interdisciplinary activities such as staff meetings and other committees as assigned.%3C/li%3E%3Cli%3EOther Duties as Assigned.%3C/li%3E%3Cli%3EMaintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer.%3C/li%3E%3Cli%3EAnticipates and responds to meet customer needs.%3C/li%3E%3Cli%3ERespond appropriately to crisis situation as a team member.%3C/li%3E%3Cli%3EParticipates in interdisciplinary activities such as staff meetings and other committees as assigned.%3C/li%3E%3Cli%3EAssists in the registration of patients to include verification and confirmation of health insurance coverage.%3C/li%3E%3Cli%3EImmediately report any situation that may impact safety of patients, visitors and staff.%3C/li%3E%3Cli%3EProvides front desk coverage as assigned.%3C/li%3E%3Cli%3EContinuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.%3C/li%3E%3Cli%3EAccount for all customers in the clinic.%3C/li%3E%3Cli%3EProvides lobby/waiting room coordination and supervision.%3C/li%3E%3Cli%3EServe as liaison between customer and clinic staff.%3C/li%3E%3Cli%3ECollects 100% of copays daily and correctly balances at the end of each day.%3C/li%3E%3Cli%3ECoordinates scheduling to include testing.%3C/li%3E%3Cli%3ECoordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.%3C/li%3E%3C/ul%3E

• High School graduate or equivalent required. 
• Minimum of three years of direct patient care and or phlebotomy experience. 
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. 
• Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups. 
• Possesses excellent organizational skills.
• Medical front office experience is preferred (check in/check out.
• Experience preforming vitals, patient triage, and phlebotomy is preferred.
  
  Licensure, Certifications, and Clearances:
   
• Medical Assistant or Phlebotomy licensure preferred
• CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran